Remittance Advice Remark Codes – RARCs Codes List 2024

Welcome to Rapid Billing Solution – your go-to resource for unraveling the detailed list of Remittance Advice Remark Codes. RARCs play a crucial role in the healthcare reimbursement process, providing valuable information about claim denials, adjustments, and other financial transactions. In this comprehensive guide, we will delve into the intricacies of RARCs, exploring their significance, common codes, and practical tips for both healthcare providers and payers.

Remittance Advice Remark Codes

What are Remittance Advice Remark Codes (RARCs Codes)

Remittance Advice Remark Codes are standardised codes used in healthcare billing to provide additional information and explanation for payment adjustments, denials, and other financial transactions related to claims already that already described by a Claim Adjustment Reason Code. These codes are essential for deciphering the reasons behind claim rejections or adjustments.

Importance of RARCs in Healthcare Billing

  • Clarity in Payment Information: RARCs offer clarity to healthcare providers regarding the status of their claims, helping them understand why a claim was denied or adjusted.
  • Communication Tool: RARCs serve as a communication tool between payers and providers, facilitating transparency and efficient resolution of billing discrepancies.

Common Remittance Advice Remark Codes

3 Most Common Remittance Advice Remark Codes are as follow.

  • CO – Contractual Obligation

The payment was adjusted based on a contractual obligation, as indicated by the CO code. Understanding the terms of the contract with the payer is crucial to interpret this code correctly.

  • PR – Patient Responsibility

Adjusting a claim due to patient responsibility involves using the PR codes. Providers should communicate effectively with patients about their financial responsibilities to minimize claim rejections.

  • OA – Other Adjustment

The OA code performs adjustments that do not fall into other specific categories. It requires careful scrutiny to identify the reason for the adjustment.

RARC Codes List – Denial Codes List

Here under is a complete list of RARCs Denial Codes along with denial description their changes an updates and notes.

RARCs CodesRemittance Advice Remark CodesUpdateModification Notes
M1X-ray not taken within the past 12 months or near enough to the start of treatment.Start: 01/01/1997
M2Not paid separately when the patient is an inpatient.Start: 01/01/1997 
M3Equipment is the same or similar to equipment already being used.Start: 01/01/1997 
M4Alert: This is the last monthly installment payment for this durable medical equipment.Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
M5Monthly rental payments can continue until the earlier of the 15th month from the first rental month, or the month when the equipment is no longer needed.Start: 01/01/1997 
M6Alert: You must furnish and service this item for any period of medical need for the remainder of the reasonable useful lifetime of the equipment.Start: 01/01/1997 | Last Modified: 03/01/2009Notes: (Modified 4/1/07, 3/1/2009)
M7No rental payments after the item is purchased, returned or after the total of issued rental payments equals the purchase price.Start: 01/01/1997 | Last Modified: 11/01/2016Notes: (Modified 11/1/2016)
M8We do not accept blood gas tests results when the test was conducted by a medical supplier or taken while the patient is on oxygen.Start: 01/01/1997 
M9Alert: This is the tenth rental month. You must offer the patient the choice of changing the rental to a purchase agreement.Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
M10Equipment purchases are limited to the first or the tenth month of medical necessity.Start: 01/01/1997 
M11DME, orthotics and prosthetics must be billed to the DME carrier who services the patient’s zip code.Start: 01/01/1997 
M12Diagnostic tests performed by a physician must indicate whether purchased services are included on the claim.Start: 01/01/1997 
M13Only one initial visit is covered per specialty per medical group.Start: 01/01/1997 
M14No separate payment for an injection administered during an office visit, and no payment for a full office visit if the patient only received an injection.Start: 01/01/1997 | Last Modified: 06/30/2007Notes: (Modified 6/30/03)
M15Separately billed services/tests have been bundled as they are considered components of the same procedure. Separate payment is not allowed.Start: 01/01/1997 
M16Alert: Please see our web site, mailings, or bulletins for more details concerning this policy/procedure/decision.Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Reactivated 4/1/04, Modified 11/18/05, 4/1/07)
M17Alert: Payment approved as you did not know, and could not reasonably have been expected to know, that this would not normally have been covered for this patient. In the future, you will be liable for charges for the same service(s) under the same or similar conditions.Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
M18Certain services may be approved for home use. Neither a hospital nor a Skilled Nursing Facility (SNF) is considered to be a patient’s home.Start: 01/01/1997 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
M19Missing oxygen certification/re-certification.Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03) Related to N234
M20Missing/incomplete/invalid HCPCS.Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M21Missing/incomplete/invalid place of residence for this service/item provided in a home.Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M22Missing/incomplete/invalid number of miles traveled.Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M23Missing invoice.Start: 01/01/1997 | Last Modified: 08/01/2005Notes: (Modified 8/1/05)
M24Missing/incomplete/invalid number of doses per vial.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M25The information furnished does not substantiate the need for this level of service. If you believe the service should have been fully covered as billed, or if you did not know and could not reasonably have been expected to know that we would not pay for this level of service, or if you notified the patient in writing in advance that we would not pay for this level of service and he/she agreed in writing to pay, ask us to review your claim within 120 days of the date of this notice. If you do not request an appeal, we will, upon application from the patient, reimburse him/her for the amount you have collected from him/her in excess of any deductible and coinsurance amounts. We will recover the reimbursement from you as an overpayment.Start: 01/01/1997 | Last Modified: 11/01/2010Notes: (Modified 10/1/02, 6/30/03, 8/1/05, 11/5/07, 11/1/10)
M26The information furnished does not substantiate the need for this level of service. If you have collected any amount from the patient for this level of service/any amount that exceeds the limiting charge for the less extensive service, the law requires you to refund that amount to the patient within 30 days of receiving this notice.

The requirements for refund are in 1824(I) of the Social Security Act and 42CFR411.408. The section specifies that physicians who knowingly and willfully fail to make appropriate refunds may be subject to civil monetary penalties and/or exclusion from the program. If you have any questions about this notice, please contact this office.
Start: 01/01/1997 | Last Modified: 11/05/2007Notes: (Modified 10/1/02, 6/30/03, 8/1/05, 11/5/07. Also refer to N356)
M27Alert: The patient has been relieved of liability of payment of these items and services under the limitation of liability provision of the law. The provider is ultimately liable for the patient’s waived charges, including any charges for coinsurance, since the items or services were not reasonable and necessary or constituted custodial care, and you knew or could reasonably have been expected to know, that they were not covered. You may appeal this determination. You may ask for an appeal regarding both the coverage determination and the issue of whether you exercised due care. The appeal request must be filed within 120 days of the date you receive this notice. You must make the request through this office.Start: 01/01/1997 | Last Modified: 08/01/2007

Notes: (Modified 10/1/02, 8/1/05, 4/1/07, 8/1/07)
M28This does not qualify for payment under Part B when Part A coverage is exhausted or not otherwise available.Start: 01/01/1997 
M29Missing operative note/report.Start: 01/01/1997 | Last Modified: 07/01/2008Notes: (Modified 2/28/03, 7/1/2008) Related to N233
M30Missing pathology report.Start: 01/01/1997 | Last Modified: 08/01/2004Notes: (Modified 8/1/04, 2/28/03) Related to N236
M31Missing radiology report.Start: 01/01/1997 | Last Modified: 08/01/2004Notes: (Modified 8/1/04, 2/28/03) Related to N240
M32Alert: This is a conditional payment made pending a decision on this service by the patient’s primary payer. This payment may be subject to refund upon your receipt of any additional payment for this service from another payer. You must contact this office immediately upon receipt of an additional payment for this service.Start: 01/01/1997 | Last Modified: 04/01/2007

Notes: (Modified 4/1/07)
M33Missing/incomplete/invalid UPIN for the ordering/referring/performing provider.Start: 01/01/1997 | Stop: 08/01/2004Notes: Consider using M68
M34Claim lacks the CLIA certification number.Start: 01/01/1997 | Stop: 08/01/2004Notes: Consider using MA120
M35Missing/incomplete/invalid pre-operative photos or visual field results.Start: 01/01/1997 | Stop: 02/05/2005Notes: Consider using N178
M36This is the 11th rental month. We cannot pay for this until you indicate that the patient has been given the option of changing the rental to a purchase.

Start: 01/01/1997 
M37Not covered when the patient is under age 35.

Start: 01/01/1997 | Last Modified: 03/08/2011Notes: (Modified 3/8/11)
M38Alert: The patient is liable for the charges for this service as they were informed in writing before the service was furnished that we would not pay for it and the patient agreed to be responsible for the charges.

Start: 01/01/1997 | Last Modified: 07/01/2015Notes: (Modified 7/1/15)
M39Alert: The patient is not liable for payment of this service as the advance notice of non-coverage you provided the patient did not comply with program requirements.

Start: 01/01/1997 | Last Modified: 07/01/2015Notes: (Modified 2/1/04, 4/1/07, 11/1/09, 11/1/12, 7/1/15) Related to N563
M40Claim must be assigned and must be filed by the practitioner’s employer.

Start: 01/01/1997 
M41We do not pay for this as the patient has no legal obligation to pay for this.

Start: 01/01/1997 
M42The medical necessity form must be personally signed by the attending physician.

Start: 01/01/1997 
M43Payment for this service previously issued to you or another provider by another carrier/intermediary.

Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using Reason Code 23
M44Missing/incomplete/invalid condition code.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M45Missing/incomplete/invalid occurrence code(s).

Start: 01/01/1997 | Last Modified: 12/02/2004Notes: (Modified 12/2/04) Related to N299
M46Missing/incomplete/invalid occurrence span code(s).

Start: 01/01/1997 | Last Modified: 12/02/2004Notes: (Modified 12/2/04) Related to N300
M47Missing/incomplete/invalid Payer Claim Control Number. Other terms exist for this element including, but not limited to, Internal Control Number (ICN), Claim Control Number (CCN), Document Control Number (DCN).

Start: 01/01/1997 | Last Modified: 07/01/2015Notes: (Modified 2/28/03, 7/1/15)
M48Payment for services furnished to hospital inpatients (other than professional services of physicians) can only be made to the hospital. You must request payment from the hospital rather than the patient for this service.

Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using M97
M49Missing/incomplete/invalid value code(s) or amount(s).

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M50Missing/incomplete/invalid revenue code(s).

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M51Missing/incomplete/invalid procedure code(s).

Start: 01/01/1997 | Last Modified: 12/02/2004Notes: (Modified 12/2/04) Related to N301
M52Missing/incomplete/invalid ‘from’ date(s) of service.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M53Missing/incomplete/invalid days or units of service.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M54Missing/incomplete/invalid total charges.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M55We do not pay for self-administered anti-emetic drugs that are not administered with a covered oral anti-cancer drug.

Start: 01/01/1997 
M56Missing/incomplete/invalid payer identifier.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M57Missing/incomplete/invalid provider identifier.

Start: 01/01/1997 | Stop: 06/02/2005 
M58Missing/incomplete/invalid claim information. Resubmit claim after corrections.

Start: 01/01/1997 | Stop: 02/05/2005 
M59Missing/incomplete/invalid ‘to’ date(s) of service.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M60Missing Certificate of Medical Necessity.

Start: 01/01/1997 | Last Modified: 08/01/2004Notes: (Modified 8/1/04, 6/30/03) Related to N227
M61We cannot pay for this as the approval period for the FDA clinical trial has expired.

Start: 01/01/1997 
M62Missing/incomplete/invalid treatment authorization code.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M63We do not pay for more than one of these on the same day.

Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using M86
M64Missing/incomplete/invalid other diagnosis.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M65One interpreting physician charge can be submitted per claim when a purchased diagnostic test is indicated. Please submit a separate claim for each interpreting physician.

Start: 01/01/1997 
M66Our records indicate that you billed diagnostic tests subject to price limitations and the procedure code submitted includes a professional component. Only the technical component is subject to price limitations. Please submit the technical and professional components of this service as separate line items.Start: 01/01/1997 
M67Missing/incomplete/invalid other procedure code(s).Start: 01/01/1997 | Last Modified: 12/02/2004Notes: (Modified 12/2/04) Related to N302
M68Missing/incomplete/invalid attending, ordering, rendering, supervising or referring physician identification.Start: 01/01/1997 | Stop: 06/02/2005 
M69Paid at the regular rate as you did not submit documentation to justify the modified procedure code.Start: 01/01/1997 | Last Modified: 02/01/2004Notes: (Modified 2/1/04)
M70Alert: The NDC code submitted for this service was translated to a HCPCS code for processing, but please continue to submit the NDC on future claims for this item.Start: 01/01/1997 | Last Modified: 08/01/2007Notes: (Modified 4/1/2007, 8/1/07)
M71Total payment reduced due to overlap of tests billed.Start: 01/01/1997 
M72Did not enter full 8-digit date (MM/DD/CCYY).Start: 01/01/1997 | Stop: 10/16/2003Notes: Consider using MA52
M73The HPSA/Physician Scarcity bonus can only be paid on the professional component of this service. Rebill as separate professional and technical components.Start: 01/01/1997 | Last Modified: 08/01/2004Notes: (Modified 8/1/04)
M74This service does not qualify for a HPSA/Physician Scarcity bonus payment.Start: 01/01/1997 | Last Modified: 12/02/2004Notes: (Modified 12/2/04)
M75Multiple automated multichannel tests performed on the same day combined for payment.Start: 01/01/1997 | Last Modified: 11/05/2007Notes: (Modified 11/5/07)
M76Missing/incomplete/invalid diagnosis or condition.Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M77Missing/incomplete/invalid/inappropriate place of service.Start: 01/01/1997 | Last Modified: 03/14/2014Notes: (Modified 2/28/03, 3/1/2014, 3/14/2014)
M78Missing/incomplete/invalid HCPCS modifier.Start: 01/01/1997 | Stop: 05/18/2006 | Last Modified: 02/28/2003Notes: (Modified 2/28/03,) Consider using Reason Code 4
M79Missing/incomplete/invalid charge.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M80Not covered when performed during the same session/date as a previously processed service for the patient.Start: 01/01/1997 | Last Modified: 10/31/2002Notes: (Modified 10/31/02)
M81You are required to code to the highest level of specificity.Start: 01/01/1997 | Last Modified: 02/01/2004Notes: (Modified 2/1/04)
M82Service is not covered when patient is under age 50.

Start: 01/01/1997 
M83Service is not covered unless the patient is classified as at high risk.Start: 01/01/1997 
M84Medical code sets used must be the codes in effect at the time of service.Start: 01/01/1997 | Last Modified: 03/14/2014Notes: (Modified 2/1/04, 3/14/2014)
M85Subjected to review of physician evaluation and management services.Start: 01/01/1997 
M86Service denied because payment already made for same/similar procedure within set time frame.Start: 01/01/1997 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
M87Claim/service(s) subjected to CFO-CAP prepayment review.Start: 01/01/1997 
M88We cannot pay for laboratory tests unless billed by the laboratory that did the work.Start: 01/01/1997 | Stop: 08/01/2004Notes: Consider using Reason Code B20
M89Not covered more than once under age 40.

Start: 01/01/1997 
M90Not covered more than once in a 12 month period.Start: 01/01/1997 
M91Lab procedures with different CLIA certification numbers must be billed on separate claims.

Start: 01/01/1997 
M92Services subjected to review under the Home Health Medical Review Initiative.

Start: 01/01/1997 | Stop: 08/01/2004 
M93Information supplied supports a break in therapy. A new capped rental period began with delivery of this equipment.

Start: 01/01/1997 
M94Information supplied does not support a break in therapy. A new capped rental period will not begin.

Start: 01/01/1997 
M95Services subjected to Home Health Initiative medical review/cost report audit.

Start: 01/01/1997 
M96The technical component of a service furnished to an inpatient may only be billed by that inpatient facility. You must contact the inpatient facility for technical component reimbursement. If not already billed, you should bill us for the professional component only.

Start: 01/01/1997 
M97Not paid to practitioner when provided to patient in this place of service. Payment included in the reimbursement issued the facility.

Start: 01/01/1997 
M98Begin to report the Universal Product Number on claims for items of this type. We will soon begin to deny payment for items of this type if billed without the correct UPN.

Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using M99
M99Missing/incomplete/invalid Universal Product Number/Serial Number.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M100We do not pay for an oral anti-emetic drug that is not administered for use immediately before, at, or within 48 hours of administration of a covered chemotherapy drug.

Start: 01/01/1997 
M101Begin to report a G1-G5 modifier with this HCPCS. We will soon begin to deny payment for this service if billed without a G1-G5 modifier.

Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using M78
M102Service not performed on equipment approved by the FDA for this purpose.

Start: 01/01/1997 
M103Information supplied supports a break in therapy. However, the medical information we have for this patient does not support the need for this item as billed. We have approved payment for this item at a reduced level, and a new capped rental period will begin with the delivery of this equipment.Start: 01/01/1997 
M104Information supplied supports a break in therapy. A new capped rental period will begin with delivery of the equipment. This is the maximum approved under the fee schedule for this item or service.

Start: 01/01/1997 
M105Information supplied does not support a break in therapy. The medical information we have for this patient does not support the need for this item as billed. We have approved payment for this item at a reduced level, and a new capped rental period will not begin.Start: 01/01/1997 
M106Information supplied does not support a break in therapy. A new capped rental period will not begin. This is the maximum approved under the fee schedule for this item or service.Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using MA 31
M107Payment reduced as 90-day rolling average hematocrit for ESRD patient exceeded 36.5%.Start: 01/01/1997 
M108Missing/incomplete/invalid provider identifier for the provider who interpreted the diagnostic test.Start: 01/01/1997 | Stop: 06/02/2005 
M109We have provided you with a bundled payment for a teleconsultation. You must send 25 percent of the teleconsultation payment to the referring practitioner.Start: 01/01/1997 
M110Missing/incomplete/invalid provider identifier for the provider from whom you purchased interpretation services.Start: 01/01/1997 | Stop: 06/02/2005 
M111We do not pay for chiropractic manipulative treatment when the patient refuses to have an x-ray taken.Start: 01/01/1997 
M112Reimbursement for this item is based on the single payment amount required under the DMEPOS Competitive Bidding Program for the area where the patient resides.Start: 01/01/1997 | Last Modified: 11/05/2007Notes: (Modified 11/5/07)
M113Our records indicate that this patient began using this item/service prior to the current contract period for the DMEPOS Competitive Bidding Program.Start: 01/01/1997 | Last Modified: 11/05/2007Notes: (Modified 11/5/07)
M114This service was processed in accordance with rules and guidelines under the DMEPOS Competitive Bidding Program or a Demonstration Project. For more information regarding these projects, contact your local contractor.Start: 01/01/1997 | Last Modified: 11/05/2007Notes: (Modified 8/1/06, 11/5/07)
M115This item is denied when provided to this patient by a non-contract or non-demonstration supplier.Start: 01/01/1997 | Last Modified: 11/05/2007Notes: (Modified 11/5/2007)
M116Processed under a demonstration project or program. Project or program is ending and additional services may not be paid under this project or program.Start: 01/01/1997 | Last Modified: 03/08/2011Notes: (Modified 2/1/04, 3/15/11)
M117Not covered unless submitted via electronic claim.Start: 01/01/1997 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
M118Letter to follow containing further information.Start: 01/01/1997 | Stop: 01/01/2011 | Last Modified: 11/01/2009Notes: Consider using N202
M119Missing/incomplete/invalid/ deactivated/withdrawn National Drug Code (NDC).Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 2/28/03, 4/1/04)
M120Missing/incomplete/invalid provider identifier for the substituting physician who furnished the service(s) under a reciprocal billing or locum tenens arrangement.

Start: 01/01/1997 | Stop: 06/02/2005 
M121We pay for this service only when performed with a covered cryosurgical ablation.

Start: 01/01/1997 
M122Missing/incomplete/invalid level of subluxation.

Start: 01/01/1997 | Last Modified: 02/28/2006Notes: (Modified 2/28/03)
M123Missing/incomplete/invalid name, strength, or dosage of the drug furnished.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M124Missing indication of whether the patient owns the equipment that requires the part or supply.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03) Related to N230
M125Missing/incomplete/invalid information on the period of time for which the service/supply/equipment will be needed.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M126Missing/incomplete/invalid individual lab codes included in the test.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M127Missing patient medical record for this service.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03) Related to N237
M128Missing/incomplete/invalid date of the patient’s last physician visit.

Start: 01/01/1997 | Stop: 06/02/2005 
M129Missing/incomplete/invalid indicator of x-ray availability for review.

Start: 01/01/1997 | Last Modified: 06/30/2003Notes: (Modified 2/28/03, 6/30/03)
M130Missing invoice or statement certifying the actual cost of the lens, less discounts, and/or the type of intraocular lens used.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03) Related to N231
M131Missing physician financial relationship form.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03) Related to N239
M132Missing pacemaker registration form.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03) Related to N235
M133Claim did not identify who performed the purchased diagnostic test or the amount you were charged for the test.

Start: 01/01/1997 
M134Performed by a facility/supplier in which the provider has a financial interest.

Start: 01/01/1997 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
M135Missing/incomplete/invalid plan of treatment.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M136Missing/incomplete/invalid indication that the service was supervised or evaluated by a physician.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
M137Part B coinsurance under a demonstration project or pilot program.

Start: 01/01/1997 | Last Modified: 11/01/2012Notes: (Modified 11/1/12)
M138Patient identified as a demonstration participant but the patient was not enrolled in the demonstration at the time services were rendered. Coverage is limited to demonstration participants.Start: 01/01/1997 
M139Denied services exceed the coverage limit for the demonstration.Start: 01/01/1997 
M140Service not covered until after the patient’s 50th birthday, i.e., no coverage prior to the day after the 50th birthdayStart: 01/01/1997 | Stop: 01/30/2004Notes: Consider using M82
M141Missing physician certified plan of care.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03) Related to N238
M142Missing American Diabetes Association Certificate of Recognition.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03) Related to N226
M143The provider must update license information with the payer.

Start: 01/01/1997 | Last Modified: 12/01/2006Notes: (Modified 12/1/06)
M144Pre-/post-operative care payment is included in the allowance for the surgery/procedure.

Start: 01/01/1997 
MA01Alert: If you do not agree with what we approved for these services, you may appeal our decision. To make sure that we are fair to you, we require another individual that did not process your initial claim to conduct the appeal. However, in order to be eligible for an appeal, you must write to us within 120 days of the date you received this notice, unless you have a good reason for being late.Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 10/31/02, 6/30/03, 8/1/05, 4/1/07)
MA02Alert: If you do not agree with this determination, you have the right to appeal. You must file a written request for an appeal within 180 days of the date you receive this notice.Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 10/31/02, 6/30/03, 8/1/05, 12/29/05, 8/1/06, 4/1/07)
MA03If you do not agree with the approved amounts and $100 or more is in dispute (less deductible and coinsurance), you may ask for a hearing within six months of the date of this notice. To meet the $100, you may combine amounts on other claims that have been denied, including reopened appeals if you received a revised decision. You must appeal each claim on time.Start: 01/01/1997 | Stop: 10/01/2006 | Last Modified: 11/18/2005Notes: Consider using MA02 (Modified 10/31/02, 6/30/03, 8/1/05, 11/18/05)
MA04Secondary payment cannot be considered without the identity of or payment information from the primary payer. The information was either not reported or was illegible.

Start: 01/01/1997 
MA05Incorrect admission date patient status or type of bill entry on claim.

Start: 01/01/1997 | Stop: 10/16/2003Notes: Consider using MA30, MA40 or MA43
MA06Missing/incomplete/invalid beginning and/or ending date(s).Start: 01/01/1997 | Stop: 08/01/2004Notes: Consider using MA31
MA07Alert: The claim information has also been forwarded to Medicaid for review.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA08Alert: Claim information was not forwarded because the supplemental coverage is not with a Medigap plan, or you do not participate in Medicare.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA09Alert: Claim submitted as unassigned but processed as assigned in accordance with our current assignment/participation agreement.

Start: 01/01/1997 | Last Modified: 11/01/2015Notes: (Modified 11/1/2014, 11/1/2015)
MA10Alert: The patient’s payment was in excess of the amount owed. You must refund the overpayment to the patient.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA11Payment is being issued on a conditional basis. If no-fault insurance, liability insurance, Workers’ Compensation, Department of Veterans Affairs, or a group health plan for employees and dependents also covers this claim, a refund may be due us. Please contact us if the patient is covered by any of these sources.

Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using M32
MA12You have not established that you have the right under the law to bill for services furnished by the person(s) that furnished this (these) service(s).

Start: 01/01/1997 
MA13Alert: You may be subject to penalties if you bill the patient for amounts not reported with the PR (patient responsibility) group code.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA14Alert: The patient is a member of an employer-sponsored prepaid health plan. Services from outside that health plan are not covered. However, as you were not previously notified of this, we are paying this time. In the future, we will not pay you for non-plan services.

Start: 01/01/1997 | Last Modified: 08/01/2007Notes: (Modified 4/1/07, 8/1/07)
MA15Alert: Your claim has been separated to expedite handling. You will receive a separate notice for the other services reported.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA16The patient is covered by the Black Lung Program. Send this claim to the Department of Labor, Federal Black Lung Program, P.O. Box 828, Lanham-Seabrook MD 20703.

Start: 01/01/1997 
MA17We are the primary payer and have paid at the primary rate. You must contact the patient’s other insurer to refund any excess it may have paid due to its erroneous primary payment.

Start: 01/01/1997 
MA18Alert: The claim information is also being forwarded to the patient’s supplemental insurer. Send any questions regarding supplemental benefits to them.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA19Alert: Information was not sent to the Medigap insurer due to incorrect/invalid information you submitted concerning that insurer. Please verify your information and submit your secondary claim directly to that insurer.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA20Skilled Nursing Facility (SNF) stay not covered when care is primarily related to the use of an urethral catheter for convenience or the control of incontinence.

Start: 01/01/1997 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
MA21SSA records indicate mismatch with name and sex.

Start: 01/01/1997 
MA22Payment of less than $1.00 suppressed.

Start: 01/01/1997 
MA23Demand bill approved as result of medical review.

Start: 01/01/1997 
MA24Christian Science Sanitarium/ Skilled Nursing Facility (SNF) bill in the same benefit period.

Start: 01/01/1997 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
MA25A patient may not elect to change a hospice provider more than once in a benefit period.

Start: 01/01/1997 
MA26Alert: Our records indicate that you were previously informed of this rule.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA27Missing/incomplete/invalid entitlement number or name shown on the claim.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA28Alert: Receipt of this notice by a physician or supplier who did not accept assignment is for information only and does not make the physician or supplier a party to the determination. No additional rights to appeal this decision, above those rights already provided for by regulation/instruction, are conferred by receipt of this notice.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA29Missing/incomplete/invalid provider name, city, state, or zip code.

Start: 01/01/1997 | Stop: 06/02/2005 
MA30Missing/incomplete/invalid type of bill.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA31Missing/incomplete/invalid beginning and ending dates of the period billed.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA32Missing/incomplete/invalid number of covered days during the billing period.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA33Missing/incomplete/invalid non-covered days during the billing period.

Start: 01/01/1997 | Last Modified: 03/01/2022Notes: (Modified 2/28/03, 3/1/2022)
MA34Missing/incomplete/invalid number of coinsurance days during the billing period.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA35Missing/incomplete/invalid number of lifetime reserve days.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA36Missing/incomplete/invalid patient name.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA37Missing/incomplete/invalid patient’s address.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA38Missing/incomplete/invalid birth date.

Start: 01/01/1997 | Stop: 06/02/2005 
MA39Missing/incomplete/invalid gender.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA40Missing/incomplete/invalid admission date.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA41Missing/incomplete/invalid admission type.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA42Missing/incomplete/invalid admission source.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA43Missing/incomplete/invalid patient status.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA44Alert: No appeal rights. Adjudicative decision based on law.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA45Alert: As previously advised, a portion or all of your payment is being held in a special account.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA46Alert: The new information was considered but additional payment will not be issued.

Start: 01/01/1997 | Last Modified: 11/01/2015Notes: (Modified 3/1/2009, 11/1/2015)
MA47Our records show you have opted out of Medicare, agreeing with the patient not to bill Medicare for services/tests/supplies furnished. As result, we cannot pay this claim. The patient is responsible for payment.

Start: 01/01/1997 
MA48Missing/incomplete/invalid name or address of responsible party or primary payer.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA49Missing/incomplete/invalid six-digit provider identifier for home health agency or hospice for physician(s) performing care plan oversight services.

Start: 01/01/1997 | Stop: 08/01/2004Notes: Consider using MA76
MA50Missing/incomplete/invalid Investigational Device Exemption number or Clinical Trial number.

Start: 01/01/1997 | Last Modified: 03/01/2014Notes: (Modified 2/28/03, 3/1/2014)
MA51Missing/incomplete/invalid CLIA certification number for laboratory services billed by physician office laboratory.

Start: 01/01/1997 | Stop: 02/05/2005Notes: Consider using MA120
MA52Missing/incomplete/invalid date.

Start: 01/01/1997 | Stop: 06/02/2005 
MA53Missing/incomplete/invalid Competitive Bidding Demonstration Project identification.

Start: 01/01/1997 | Last Modified: 02/01/2004Notes: (Modified 2/1/04)
MA54Physician certification or election consent for hospice care not received timely.

Start: 01/01/1997 
MA55Not covered as patient received medical health care services, automatically revoking his/her election to receive religious non-medical health care services.

Start: 01/01/1997 
MA56Our records show you have opted out of Medicare, agreeing with the patient not to bill Medicare for services/tests/supplies furnished. As result, we cannot pay this claim. The patient is responsible for payment, but under Federal law, you cannot charge the patient more than the limiting charge amount.

Start: 01/01/1997 
MA57Patient submitted written request to revoke his/her election for religious non-medical health care services.

Start: 01/01/1997 
MA58Missing/incomplete/invalid release of information indicator.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA59Alert: The patient overpaid you for these services. You must issue the patient a refund within 30 days for the difference between his/her payment and the total amount shown as patient responsibility on this notice.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA60Missing/incomplete/invalid patient relationship to insured.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA61Missing/incomplete/invalid social security number.

Start: 01/01/1997 | Last Modified: 03/01/2018Notes: (Modified 2/28/03, 3/1/2018)
MA62Alert: This is a telephone review decision.

Start: 01/01/1997 | Last Modified: 08/01/2007Notes: (Modified 4/1/07, 8/1/07)
MA63Missing/incomplete/invalid principal diagnosis.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA64Our records indicate that we should be the third payer for this claim. We cannot process this claim until we have received payment information from the primary and secondary payers.

Start: 01/01/1997 
MA65Missing/incomplete/invalid admitting diagnosis.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA66Missing/incomplete/invalid principal procedure code.

Start: 01/01/1997 | Last Modified: 12/02/2004Notes: (Modified 12/2/04) Related to N303
MA67Alert: Correction to a prior claim.

Start: 01/01/1997 | Last Modified: 11/01/2015Notes: (Modified 11/1/2015)
MA68Alert: We did not crossover this claim because the secondary insurance information on the claim was incomplete. Please supply complete information or use the PLANID of the insurer to assure correct and timely routing of the claim.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA69Missing/incomplete/invalid remarks.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA70Missing/incomplete/invalid provider representative signature.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA71Missing/incomplete/invalid provider representative signature date.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA72Alert: The patient overpaid you for these assigned services. You must issue the patient a refund within 30 days for the difference between his/her payment to you and the total of the amount shown as patient responsibility and as paid to the patient on this notice.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA73Informational remittance associated with a Medicare demonstration. No payment issued under fee-for-service Medicare as patient has elected managed care.

Start: 01/01/1997 
MA74Alert: This payment replaces an earlier payment for this claim that was either lost, damaged or returned.

Start: 01/01/1997 | Last Modified: 07/01/2015Notes: (Modified 7/1/15)
MA75Missing/incomplete/invalid patient or authorized representative signature.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA76Missing/incomplete/invalid provider identifier for home health agency or hospice when physician is performing care plan oversight services.

Start: 01/01/1997 | Last Modified: 02/28/200)Notes: (Modified 2/28/03, 2/1/04
MA77Alert: The patient overpaid you. You must issue the patient a refund within 30 days for the difference between the patient’s payment less the total of our and other payer payments and the amount shown as patient responsibility on this notice.

Start: 01/01/1997 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
MA78The patient overpaid you. You must issue the patient a refund within 30 days for the difference between our allowed amount total and the amount paid by the patient.

Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using MA59
MA79Billed in excess of interim rate.

Start: 01/01/1997 
MA80Informational notice. No payment issued for this claim with this notice. Payment issued to the hospital by its intermediary for all services for this encounter under a demonstration project.

Start: 01/01/1997 
MA81Missing/incomplete/invalid provider/supplier signature.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA82Missing/incomplete/invalid provider/supplier billing number/identifier or billing name, address, city, state, zip code, or phone number.

Start: 01/01/1997 | Stop: 06/02/2005 
MA83Did not indicate whether we are the primary or secondary payer.

Start: 01/01/1997 | Last Modified: 08/01/2005Notes: (Modified 8/1/05)
MA84Patient identified as participating in the National Emphysema Treatment Trial but our records indicate that this patient is either not a participant, or has not yet been approved for this phase of the study. Contact Johns Hopkins University, the study coordinator, to resolve if there was a discrepancy.

Start: 01/01/1997 
MA85Our records indicate that a primary payer exists (other than ourselves); however, you did not complete or enter accurately the insurance plan/group/program name or identification number. Enter the PlanID when effective.

Start: 01/01/1997 | Stop: 08/01/2004Notes: Consider using MA92
MA86Missing/incomplete/invalid group or policy number of the insured for the primary coverage.

Start: 01/01/1997 | Stop: 08/01/2004Notes: Consider using MA92
MA87Missing/incomplete/invalid insured’s name for the primary payer.

Start: 01/01/1997 | Stop: 08/01/2004Notes: Consider using MA92
MA88Missing/incomplete/invalid insured’s address and/or telephone number for the primary payer.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA89Missing/incomplete/invalid patient’s relationship to the insured for the primary payer.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA90Missing/incomplete/invalid employment status code for the primary insured.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03).
MA91Alert: This determination is the result of the appeal you filed.

Start: 01/01/1997 | Last Modified: 07/01/2015Notes: (Modified 7/1/15)
MA92Missing plan information for other insurance.

Start: 01/01/1997 | Last Modified: 02/01/2004Notes: (Modified 2/1/04) Related to N245
MA93Non-PIP (Periodic Interim Payment) claim.

Start: 01/01/1997 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
MA94Did not enter the statement ‘Attending physician not hospice employee’ on the claim form to certify that the rendering physician is not an employee of the hospice.

Start: 01/01/1997 | Last Modified: 08/01/2005Notes: (Reactivated 4/1/04, Modified 8/1/05)
MA95A not otherwise classified or unlisted procedure code(s) was billed but a narrative description of the procedure was not entered on the claim. Refer to item 19 on the HCFA-1500.

Start: 01/01/1997 | Stop: 01/01/2004 | Last Modified: 02/28/2003Notes: (Deactivated 2/28/2003) (Erroneous description corrected 9/2/2008) Consider using M51
MA96Claim rejected. Coded as a Medicare Managed Care Demonstration but patient is not enrolled in a Medicare managed care plan.

Start: 01/01/1997 
MA97Missing/incomplete/invalid Medicare Managed Care Demonstration contract number or clinical trial registry number.

Start: 01/01/1997 | Last Modified: 02/29/2008Notes: (Modified 2/29/08)
MA98Claim Rejected. Does not contain the correct Medicare Managed Care Demonstration contract number for this beneficiary.

Start: 01/01/1997 | Stop: 10/16/2003Notes: Consider using MA97
MA99Missing/incomplete/invalid Medigap information.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA100Missing/incomplete/invalid date of current illness or symptoms.

Start: 01/01/1997 | Last Modified: 03/14/2014Notes: (Modified 2/28/03, 3/30/05, 3/14/2014)
MA101A Skilled Nursing Facility (SNF) is responsible for payment of outside providers who furnish these services/supplies to residents.

Start: 01/01/1997 | Stop: 01/01/2011 | Last Modified: 06/30/2003Notes: Consider using N538
MA102Missing/incomplete/invalid name or provider identifier for the rendering/referring/ ordering/ supervising provider.

Start: 01/01/1997 | Stop: 08/01/2004Notes: Consider using M68
MA103Hemophilia Add On.

Start: 01/01/1997 
MA104Missing/incomplete/invalid date the patient was last seen or the provider identifier of the attending physician.

Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using M128 or M57
MA105Missing/incomplete/invalid provider number for this place of service.

Start: 01/01/1997 | Stop: 06/02/2005 
MA106PIP (Periodic Interim Payment) claim.

Start: 01/01/1997 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
MA107Paper claim contains more than three separate data items in field 19.

Start: 01/01/1997 
MA108Paper claim contains more than one data item in field 23.

Start: 01/01/1997 
MA109Claim processed in accordance with ambulatory surgical guidelines.

Start: 01/01/1997 
MA110Missing/incomplete/invalid information on whether the diagnostic test(s) were performed by an outside entity or if no purchased tests are included on the claim.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA111Missing/incomplete/invalid purchase price of the test(s) and/or the performing laboratory’s name and address.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA112Missing/incomplete/invalid group practice information.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA113Incomplete/invalid taxpayer identification number (TIN) submitted by you per the Internal Revenue Service. Your claims cannot be processed without your correct TIN, and you may not bill the patient pending correction of your TIN. There are no appeal rights for unprocessable claims, but you may resubmit this claim after you have notified this office of your correct TIN.

Start: 01/01/1997 
MA114Missing/incomplete/invalid information on where the services were furnished.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA115Missing/incomplete/invalid physical location (name and address, or PIN) where the service(s) were rendered in a Health Professional Shortage Area (HPSA).

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA116Did not complete the statement ‘Homebound’ on the claim to validate whether laboratory services were performed at home or in an institution.

Start: 01/01/1997Notes: (Reactivated 4/1/04)
MA117This claim has been assessed a $1.00 user fee.

Start: 01/01/1997 
MA118Alert: No Medicare payment issued for this claim for services or supplies furnished to a Medicare-eligible veteran through a facility of the Department of Veterans Affairs. Coinsurance and/or deductible are applicable.

Start: 01/01/1997 | Last Modified: 11/01/2014 
MA119Provider level adjustment for late claim filing applies to this claim.

Start: 01/01/1997 | Stop: 05/01/2008 | Last Modified: 11/05/2007Notes: Consider using Reason Code B4
MA120Missing/incomplete/invalid CLIA certification number.

Start: 01/01/1997 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
MA121Missing/incomplete/invalid x-ray date.

Start: 01/01/1997 | Last Modified: 12/02/2004Notes: (Modified 12/2/04)
MA122Missing/incomplete/invalid initial treatment date.

Start: 01/01/1997 | Last Modified: 12/02/2004Notes: (Modified 12/2/04)
MA123Your center was not selected to participate in this study, therefore, we cannot pay for these services.

Start: 01/01/1997 
MA124Processed for IME only.

Start: 01/01/1997 | Stop: 01/31/2004Notes: Consider using Reason Code 74
MA125Per legislation governing this program, payment constitutes payment in full.

Start: 01/01/1997 
MA126Pancreas transplant not covered unless kidney transplant performed.

Start: 10/12/2001 
MA127Reserved for future use.

Start: 10/12/2001 | Stop: 06/02/2005 
MA128Missing/incomplete/invalid FDA approval number.

Start: 10/12/2001 | Last Modified: 03/30/2005Notes: (Modified 2/28/03, 3/30/05)
MA129This provider was not certified for this procedure on this date of service.

Start: 10/12/2001 | Stop: 01/31/2004 | Last Modified: 01/31/2004Notes: Consider using MA120 and Reason Code B7
MA130Your claim contains incomplete and/or invalid information, and no appeal rights are afforded because the claim is not processable. Please submit a new claim with the complete/correct information.

Start: 10/12/2001 
MA131Physician already paid for services in conjunction with this demonstration claim. You must have the physician withdraw that claim and refund the payment before we can process your claim.

Start: 10/12/2001 
MA132Adjustment to the pre-demonstration rate.

Start: 10/12/2001 
MA133Claim overlaps inpatient stay. Rebill only those services rendered outside the inpatient stay.

Start: 10/12/2001 
MA134Missing/incomplete/invalid provider number of the facility where the patient resides.

Start: 10/12/2001 
N1Alert: You may appeal this decision in writing within the required time limits following receipt of this notice by following the instructions included in your contract, plan benefit documents or jurisdiction statutes. Refer to the URL provided in the ERA for the payer website to access the appeals process guidelines.

Start: 01/01/2000 | Last Modified: 07/01/2018Notes: (Modified 2/28/03, 4/1/07, 7/15/13, 7/1/18)
N2This allowance has been made in accordance with the most appropriate course of treatment provision of the plan.

Start: 01/01/2000 
N3Missing consent form.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03) Related to N228
N4Missing/Incomplete/Invalid prior Insurance Carrier(s) EOB.

Start: 01/01/2000 | Last Modified: 03/06/2012Notes: (Modified 2/28/03, 3/6/2012)
N5EOB received from previous payer. Claim not on file.

Start: 01/01/2000 
N6Under FEHB law (U.S.C. 8904(b)), we cannot pay more for covered care than the amount Medicare would have allowed if the patient were enrolled in Medicare Part A and/or Medicare Part B.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N7Alert: Processing of this claim/service has included consideration under Major Medical provisions.

Start: 01/01/2000 | Last Modified: 07/15/2013Notes: (Modified 7/15/13)
N8Crossover claim denied by previous payer and complete claim data not forwarded. Resubmit this claim to this payer to provide adequate data for adjudication.

Start: 01/01/2000 
N9Adjustment represents the estimated amount a previous payer may pay.

Start: 01/01/2000 | Last Modified: 11/18/2005Notes: (Modified 11/18/05)
N10Adjustment based on the findings of a review organization/professional consult/manual adjudication/medical advisor/dental advisor/peer review.

Start: 01/01/2000 | Last Modified: 03/01/2015Notes: (Modified 10/31/02, 7/1/08, 7/15/13, 3/1/2015)
N11Denial reversed because of medical review.

Start: 01/01/2000 
N12Policy provides coverage supplemental to Medicare. As the member does not appear to be enrolled in the applicable part of Medicare, the member is responsible for payment of the portion of the charge that would have been covered by Medicare.

Start: 01/01/2000 | Last Modified: 08/01/2007Notes: (Modified 8/1/07)
N13Payment based on professional/technical component modifier(s).

Start: 01/01/2000 
N14Payment based on a contractual amount or agreement, fee schedule, or maximum allowable amount.

Start: 01/01/2000 | Stop: 10/01/2007Notes: Consider using Reason Code 45
N15Services for a newborn must be billed separately.

Start: 01/01/2000 
N16Family/member Out-of-Pocket maximum has been met. Payment based on a higher percentage.

Start: 01/01/2000 
N17Per admission deductible.

Start: 01/01/2000 | Stop: 08/01/2004Notes: Consider using Reason Code 1
N18Payment based on the Medicare allowed amount.

Start: 01/01/2000 | Stop: 01/31/2004Notes: Consider using N14
N19Procedure code incidental to primary procedure.Start: 01/01/2000 
N20Service not payable with other service rendered on the same date.

Start: 01/01/2000 
N21Alert: Your line item has been separated into multiple lines to expedite handling.

Start: 01/01/2000 | Last Modified: 04/01/2007Notes: (Modified 8/1/05, 4/1/07)
N22Alert: This procedure code was added/changed because it more accurately describes the services rendered.

Start: 01/01/2000 | Last Modified: 07/01/2015Notes: (Modified 10/31/02, 2/28/03, 7/1/15)
N23Alert: Patient liability may be affected due to coordination of benefits with other carriers and/or maximum benefit provisions.

Start: 01/01/2000 | Last Modified: 04/01/2007Notes: (Modified 8/13/01, 4/1/07)
N24Missing/incomplete/invalid Electronic Funds Transfer (EFT) banking information.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N25This company has been contracted by your benefit plan to provide administrative claims payment services only. This company does not assume financial risk or obligation with respect to claims processed on behalf of your benefit plan.

Start: 01/01/2000 
N26Missing itemized bill/statement.

Start: 01/01/2000 | Last Modified: 07/01/2008Notes: (Modified 2/28/03, 7/1/2008) Related to N232
N27Missing/incomplete/invalid treatment number.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N28Consent form requirements not fulfilled.

Start: 01/01/2000 
N29Missing documentation/orders/notes/summary/report/chart.

Start: 01/01/2000 | Stop: 03/01/2016 | Last Modified: 03/01/2014Notes: (Modified 2/28/03, 8/1/05, 3/1/2014) Related to N225, Explicit RARCs have been approved, this non-specific RARC will be deactivated in March 2016.
N30Patient ineligible for this service.

Start: 01/01/2000 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
N31Missing/incomplete/invalid prescribing provider identifier.

Start: 01/01/2000 | Last Modified: 12/02/2004Notes: (Modified 12/2/04)
N32Claim must be submitted by the provider who rendered the service.

Start: 01/01/2000 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
N33No record of health check prior to initiation of treatment.

Start: 01/01/2000 
N34Incorrect claim form/format for this service.

Start: 01/01/2000 | Last Modified: 11/18/2005Notes: (Modified 11/18/05)
N35Program integrity/utilization review decision.

Start: 01/01/2000 
N36Claim must meet primary payer’s processing requirements before we can consider payment.

Start: 01/01/2000 
N37Missing/incomplete/invalid tooth number/letter.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N38Missing/incomplete/invalid place of service.

Start: 01/01/2000 | Stop: 02/05/2005Notes: Consider using M77
N39Procedure code is not compatible with tooth number/letter.

Start: 01/01/2000 
N40Missing radiology film(s)/image(s).

Start: 01/01/2000 | Last Modified: 07/01/2008Notes: (Modified 2/1/04, 7/1/08) Related to N242
N41Authorization request denied.

Start: 01/01/2000 | Stop: 10/16/2003Notes: Consider using Reason Code 39
N42Missing mental health assessment.

Start: 01/01/2000 | Last Modified: 11/01/2014 
N43Bed hold or leave days exceeded.

Start: 01/01/2000 
N44Payer’s share of regulatory surcharges, assessments, allowances or health care-related taxes paid directly to the regulatory authority.

Start: 01/01/2000 | Stop: 10/16/2003Notes: Consider using Reason Code 137
N45Payment based on authorized amount.

Start: 01/01/2000 
N46Missing/incomplete/invalid admission hour.

Start: 01/01/2000 
N47Claim conflicts with another inpatient stay.

Start: 01/01/2000 
N48Claim information does not agree with information received from other insurance carrier.

Start: 01/01/2000 
N49Court ordered coverage information needs validation.

Start: 01/01/2000 
N50Missing/incomplete/invalid discharge information.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N51Electronic interchange agreement not on file for provider/submitter.

Start: 01/01/2000 
N52Patient not enrolled in the billing provider’s managed care plan on the date of service.

Start: 01/01/2000 
N53Missing/incomplete/invalid point of pick-up address.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N54Claim information is inconsistent with pre-certified/authorized services.

Start: 01/01/2000 
N55Procedures for billing with group/referring/performing providers were not followed.

Start: 01/01/2000 
N56Procedure code billed is not correct/valid for the services billed or the date of service billed.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N57Missing/incomplete/invalid prescribing date.

Start: 01/01/2000 | Last Modified: 12/02/2004Notes: (Modified 12/2/04) Related to N304
N58Missing/incomplete/invalid patient liability amount.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N59Alert: Please refer to your provider manual for additional program and provider information.

Start: 01/01/2000 | Last Modified: 11/01/2015Notes: (Modified 4/1/07, 11/1/09, 11/1/2015)
N60A valid NDC is required for payment of drug claims effective October 02.

Start: 01/01/2000 | Stop: 01/31/2004Notes: Consider using M119
N61Rebill services on separate claims.

Start: 01/01/2000 
N62Dates of service span multiple rate periods. Resubmit separate claims.

Start: 01/01/2000 | Last Modified: 03/08/201)Notes: (Modified 3/8/11
N63Rebill services on separate claim lines.

Start: 01/01/2000 
N64The ‘from’ and ‘to’ dates must be different.

Start: 01/01/2000 
N65Procedure code or procedure rate count cannot be determined, or was not on file, for the date of service/provider.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N66Missing/incomplete/invalid documentation.

Start: 01/01/2000 | Stop: 02/05/2005Notes: Consider using N29 or N225.
N67Professional provider services not paid separately. Included in facility payment under a demonstration project. Apply to that facility for payment, or resubmit your claim if: the facility notifies you the patient was excluded from this demonstration; or if you furnished these services in another location on the date of the patient’s admission or discharge from a demonstration hospital. If services were furnished in a facility not involved in the demonstration on the same date the patient was discharged from or admitted to a demonstration facility, you must report the provider ID number for the non-demonstration facility on the new claim.

Start: 01/01/2000 
N68Prior payment being cancelled as we were subsequently notified this patient was covered by a demonstration project in this site of service. Professional services were included in the payment made to the facility. You must contact the facility for your payment. Prior payment made to you by the patient or another insurer for this claim must be refunded to the payer within 30 days.

Start: 01/01/2000 
N69Alert: PPS (Prospective Payment System) code changed by claims processing system.

Start: 01/01/2000 | Last Modified: 11/01/2015Notes: (Modified 6/30/03, 7/1/12, 11/1/2015)
N70Consolidated billing and payment applies.

Start: 01/01/2000 | Last Modified: 11/05/2007Notes: (Modified 2/28/02, 11/5/07)
N71Your unassigned claim for a drug or biological, clinical diagnostic laboratory services or ambulance service was processed as an assigned claim. You are required by law to accept assignment for these types of claims.

Start: 01/01/2000 | Last Modified: 06/30/2003Notes: (Modified 2/21/02, 6/30/03)
N72PPS (Prospective Payment System) code changed by medical reviewers. Not supported by clinical records.

Start: 01/01/2000 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
N73A Skilled Nursing Facility is responsible for payment of outside providers who furnish these services/supplies under arrangement to its residents.

Start: 01/01/2000 | Stop: 01/31/2004Notes: Consider using MA101 or N200
N74Resubmit with multiple claims, each claim covering services provided in only one calendar month.

Start: 01/01/2000 
N75Missing/incomplete/invalid tooth surface information.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N76Missing/incomplete/invalid number of riders.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N77Missing/incomplete/invalid designated provider number.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N78The necessary components of the child and teen checkup (EPSDT) were not completed.

Start: 01/01/2000 
N79Service billed is not compatible with patient location information.

Start: 01/01/2000 
N80Missing/incomplete/invalid prenatal screening information.

Start: 01/01/2000 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N81Procedure billed is not compatible with tooth surface code.

Start: 01/01/2000 
N82Provider must accept insurance payment as payment in full when a third party payer contract specifies full reimbursement.

Start: 01/01/2000 
N83No appeal rights. Adjudicative decision based on the provisions of a demonstration project.

Start: 01/01/2000 
N84Alert: Further installment payments are forthcoming.

Start: 01/01/2000 | Last Modified: 04/01/2007Notes: (Modified 4/1/07, 8/1/07)
N85Alert: This is the final installment payment.

Start: 01/01/2000 | Last Modified: 04/01/2007Notes: (Modified 4/1/07, 8/1/07)
N86A failed trial of pelvic muscle exercise training is required in order for biofeedback training for the treatment of urinary incontinence to be covered.

Start: 01/01/2000 
N87Home use of biofeedback therapy is not covered.

Start: 01/01/2000 
N88Alert: This payment is being made conditionally. An HHA episode of care notice has been filed for this patient. When a patient is treated under a HHA episode of care, consolidated billing requires that certain therapy services and supplies, such as this, be included in the HHA’s payment. This payment will need to be recouped from you if we establish that the patient is concurrently receiving treatment under a HHA episode of care.

Start: 01/01/2000 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N89Alert: Payment information for this claim has been forwarded to more than one other payer, but format limitations permit only one of the secondary payers to be identified in this remittance advice.

Start: 01/01/2000 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N90Covered only when performed by the attending physician.

Start: 01/01/2000 
N91Services not included in the appeal review.

Start: 01/01/2000 
N92This facility is not certified for digital mammography.

Start: 01/01/2000 
N93A separate claim must be submitted for each place of service. Services furnished at multiple sites may not be billed in the same claim.

Start: 01/01/2000 
N94Claim/Service denied because a more specific taxonomy code is required for adjudication.

Start: 01/01/2000 
N95This provider type/provider specialty may not bill this service.

Start: 07/31/2001 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N96Patient must be refractory to conventional therapy (documented behavioral, pharmacologic and/or surgical corrective therapy) and be an appropriate surgical candidate such that implantation with anesthesia can occur.

Start: 08/24/2001 
N97Patients with stress incontinence, urinary obstruction, and specific neurologic diseases (e.g., diabetes with peripheral nerve involvement) which are associated with secondary manifestations of the above three indications are excluded.

Start: 08/24/2001 
N98Patient must have had a successful test stimulation in order to support subsequent implantation. Before a patient is eligible for permanent implantation, he/she must demonstrate a 50 percent or greater improvement through test stimulation. Improvement is measured through voiding diaries.

Start: 08/24/2001 
N99Patient must be able to demonstrate adequate ability to record voiding diary data such that clinical results of the implant procedure can be properly evaluated.

Start: 08/24/2001 
N100PPS (Prospect Payment System) code corrected during adjudication.

Start: 09/14/2001 | Stop: 11/01/2016 | Last Modified: 11/01/2015Notes: (Modified 6/30/03, 11/1/2015)
N101Additional information is needed in order to process this claim. Please resubmit the claim with the identification number of the provider where this service took place. The Medicare number of the site of service provider should be preceded with the letters ‘HSP’ and entered into item #32 on the claim form. You may bill only one site of service provider number per claim.

Start: 10/31/2001 | Stop: 01/31/2004 | Last Modified: 03/14/2014Notes: Consider using MA105 (Modified 3/14/2014)
N102This claim has been denied without reviewing the medical/dental record because the requested records were not received or were not received timely.

Start: 10/31/2001 | Stop: 07/01/2016 | Last Modified: 11/01/2013 
N103Records indicate this patient was a prisoner or in custody of a Federal, State, or local authority when the service was rendered. This payer does not cover items and services furnished to an individual while he or she is in custody under a penal statute or rule, unless under State or local law, the individual is personally liable for the cost of his or her health care while in custody and the State or local government pursues the collection of such debt in the same way and with the same vigor as the collection of its other debts. The provider can collect from the Federal/State/ Local Authority as appropriate.

Start: 10/31/2001 | Last Modified: 11/01/2013Notes: (Modified 6/30/03, 7/1/12, 11/1/13)
N104This claim/service is not payable under our claims jurisdiction area. You can identify the correct Medicare contractor to process this claim/service through the CMS website at www.cms.gov.

Start: 01/29/2002 | Last Modified: 07/01/2010Notes: (Modified 10/31/02, 7/1/10)
N105This is a misdirected claim/service for an RRB beneficiary. Submit paper claims to the RRB carrier: Palmetto GBA, P.O. Box 10066, Augusta, GA 30999. Call 888-355-9165 for RRB EDI information for electronic claims processing.

Start: 01/29/2002 | Last Modified: 07/01/2017Notes: (Modified 7/1/2017)
N106Payment for services furnished to Skilled Nursing Facility (SNF) inpatients (except for excluded services) can only be made to the SNF. You must request payment from the SNF rather than the patient for this service.

Start: 01/31/2002 
N107Services furnished to Skilled Nursing Facility (SNF) inpatients must be billed on the inpatient claim. They cannot be billed separately as outpatient services.

Start: 01/31/2002 
N108Missing/incomplete/invalid upgrade information.

Start: 01/31/2002 | Last Modified: 02/28/2003Notes: (Modified 2/28/03)
N109Alert: This claim/service was chosen for complex review.

Start: 02/28/2002 | Last Modified: 07/01/2015Notes: (Modified 3/1/2009, 7/1/15)
N110This facility is not certified for film mammography.

Start: 02/28/2002 
N111No appeal right except duplicate claim/service issue. This service was included in a claim that has been previously billed and adjudicated.

Start: 02/28/2002 
N112This claim is excluded from your electronic remittance advice.

Start: 02/28/2002 
N113Only one initial visit is covered per physician, group practice or provider.

Start: 04/16/2002 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
N114During the transition to the Ambulance Fee Schedule, payment is based on the lesser of a blended amount calculated using a percentage of the reasonable charge/cost and fee schedule amounts, or the submitted charge for the service. You will be notified yearly what the percentages for the blended payment calculation will be.

Start: 05/30/2002 
N115This decision was based on a Local Coverage Determination (LCD). An LCD provides a guide to assist in determining whether a particular item or service is covered. A copy of this policy is available at www.cms.gov/mcd, or if you do not have web access, you may contact the contractor to request a copy of the LCD.

Start: 05/30/2002 | Last Modified: 07/01/2010Notes: (Modified 4/1/04, 7/1/10)
N116Alert: This payment is being made conditionally because the service was provided in the home, and it is possible that the patient is under a home health episode of care. When a patient is treated under a home health episode of care, consolidated billing requires that certain therapy services and supplies, such as this, be included in the home health agency’s (HHA’s) payment. This payment will need to be recouped from you if we establish that the patient is concurrently receiving treatment under an HHA episode of care.

Start: 06/30/2002 | Last Modified: 11/01/2016Notes: (Modified 11/1/2016)
N117This service is paid only once in a patient’s lifetime.

Start: 07/30/2002 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
N118This service is not paid if billed more than once every 28 days.

Start: 07/30/2002 
N119This service is not paid if billed once every 28 days, and the patient has spent 5 or more consecutive days in any inpatient or Skilled /nursing Facility (SNF) within those 28 days.

Start: 07/30/2002 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
N120Payment is subject to home health prospective payment system partial episode payment adjustment. Patient was transferred/discharged/readmitted during payment episode.

Start: 08/09/2002 | Last Modified: 06/30/2003Notes: (Modified 6/30/03)
N121Medicare Part B does not pay for items or services provided by this type of practitioner for beneficiaries in a Medicare Part A covered Skilled Nursing Facility (SNF) stay.

Start: 09/09/2002 | Last Modified: 08/01/2004Notes: (Modified 8/1/04, 6/30/03)
N122Add-on code cannot be billed by itself.

Start: 09/12/2002 | Last Modified: 08/01/2005Notes: (Modified 8/1/05)
N123Alert: This is a split service and represents a portion of the units from the originally submitted service.

Start: 09/24/2002 | Last Modified: 03/01/2016Notes: (Modified 3/1/2016)
N124Payment has been denied for the/made only for a less extensive service/item because the information furnished does not substantiate the need for the (more extensive) service/item. The patient is liable for the charges for this service/item as you informed the patient in writing before the service/item was furnished that we would not pay for it, and the patient agreed to pay.

Start: 09/26/2002 
N125Payment has been (denied for the/made only for a less extensive) service/item because the information furnished does not substantiate the need for the (more extensive) service/item. If you have collected any amount from the patient, you must refund that amount to the patient within 30 days of receiving this notice.

The requirements for a refund are in §1834(a)(18) of the Social Security Act (and in §§1834(j)(4) and 1879(h) by cross-reference to §1834(a)(18)). Section 1834(a)(18)(B) specifies that suppliers which knowingly and willfully fail to make appropriate refunds may be subject to civil money penalties and/or exclusion from the Medicare program. If you have any questions about this notice, please contact this office.

Start: 09/26/2002 | Last Modified: 08/01/2005Notes: (Modified 8/1/05. Also refer to N356)
N126Social Security Records indicate that this individual has been deported. This payer does not cover items and services furnished to individuals who have been deported.

Start: 10/17/2002 
N127This is a misdirected claim/service for a United Mine Workers of America (UMWA) beneficiary. Please submit claims to them.

Start: 10/31/2007 | Last Modified: 08/01/2004Notes: (Modified 8/1/04
N128This amount represents the prior to coverage portion of the allowance.

Start: 10/31/2002 
N129Not eligible due to the patient’s age.

Start: 10/31/2002 | Last Modified: 08/01/2007Notes: (Modified 8/1/07)
N130Consult plan benefit documents/guidelines for information about restrictions for this service.

Start: 10/31/2002 | Last Modified: 11/01/2009Notes: (Modified 4/1/07, 7/1/08, 11/1/09)
N131Total payments under multiple contracts cannot exceed the allowance for this service.

Start: 10/31/2002 
N132Alert: Payments will cease for services rendered by this US Government debarred or excluded provider after the 30 day grace period as previously notified.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N133Alert: Services for predetermination and services requesting payment are being processed separately.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N134Alert: This represents your scheduled payment for this service. If treatment has been discontinued, please contact Customer Service.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N135Record fees are the patient’s responsibility and limited to the specified co-payment.

Start: 10/31/2002 
N136Alert: To obtain information on the process to file an appeal in Arizona, call the Department’s Consumer Assistance Office at (602) 912-8444 or (800) 325-2548.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N137Alert: The provider acting on the Member’s behalf, may file an appeal with the Payer. The provider, acting on the Member’s behalf, may file a complaint with the State Insurance Regulatory Authority without first filing an appeal, if the coverage decision involves an urgent condition for which care has not been rendered. The address may be obtained from the State Insurance Regulatory Authority.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 8/1/04, 2/28/03, 4/1/07)
N138Alert: In the event you disagree with the Dental Advisor’s opinion and have additional information relative to the case, you may submit radiographs to the Dental Advisor Unit at the subscriber’s dental insurance carrier for a second Independent Dental Advisor Review.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N139Alert: Under 32 CFR 199.13, a non-participating provider is not an appropriate appealing party. Therefore, if you disagree with the Dental Advisor’s opinion, you may appeal the determination if appointed in writing, by the beneficiary, to act as his/her representative. Should you be appointed as a representative, submit a copy of this letter, a signed statement explaining the matter in which you disagree, and any radiographs and relevant information to the subscriber’s Dental insurance carrier within 90 days from the date of this letter.

Start: 10/31/2002 | Last Modified: 03/01/2017Notes: (Modified 4/1/07, 3/1/2017)
N140Alert: You have not been designated as an authorized OCONUS provider therefore are not considered an appropriate appealing party. If the beneficiary has appointed you, in writing, to act as his/her representative and you disagree with the Dental Advisor’s opinion, you may appeal by submitting a copy of this letter, a signed statement explaining the matter in which you disagree, and any relevant information to the subscriber’s Dental insurance carrier within 90 days from the date of this letter.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N141The patient was not residing in a long-term care facility during all or part of the service dates billed.

Start: 10/31/2002 
N142The original claim was denied. Resubmit a new claim, not a replacement claim.

Start: 10/31/2002 
N143The patient was not in a hospice program during all or part of the service dates billed.

Start: 10/31/2002 
N144The rate changed during the dates of service billed.

Start: 10/31/2002 
N145Missing/incomplete/invalid provider identifier for this place of service.

Start: 10/31/2002 | Stop: 06/02/2005 
N146Missing screening document.

Start: 10/31/2002 | Last Modified: 08/01/2004Notes: (Modified 8/1/04) Related to N243
N147Long term care case mix or per diem rate cannot be determined because the patient ID number is missing, incomplete, or invalid on the assignment request.

Start: 10/31/2002 
N148Missing/incomplete/invalid date of last menstrual period.

Start: 10/31/2002 
N149Rebill all applicable services on a single claim.

Start: 10/31/2002 
N150Missing/incomplete/invalid model number.

Start: 10/31/2002 
N151Telephone contact services will not be paid until the face-to-face contact requirement has been met.

Start: 10/31/2002 
N152Missing/incomplete/invalid replacement claim information.

Start: 10/31/2002 
N153Missing/incomplete/invalid room and board rate.

Start: 10/31/2002 
N154Alert: This payment was delayed for correction of provider’s mailing address.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N155Alert: Our records do not indicate that other insurance is on file. Please submit other insurance information for our records.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N156Alert: The patient is responsible for the difference between the approved treatment and the elective treatment.

Start: 10/31/2002 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N157Transportation to/from this destination is not covered.

Start: 02/28/2003 | Last Modified: 02/01/2004Notes: (Modified 2/1/04)
N158Transportation in a vehicle other than an ambulance is not covered.

Start: 02/28/2003 
N159Payment denied/reduced because mileage is not covered when the patient is not in the ambulance.

Start: 02/28/2003 
N160The patient must choose an option before a payment can be made for this procedure/ equipment/ supply/ service.

Start: 02/28/2003 | Last Modified: 02/01/2004Notes: (Modified 2/1/04)
N161This drug/service/supply is covered only when the associated service is covered.

Start: 02/28/2003 
N162Alert: Although your claim was paid, you have billed for a test/specialty not included in your Laboratory Certification. Your failure to correct the laboratory certification information will result in a denial of payment in the near future.

Start: 02/28/2003 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N163Medical record does not support code billed per the code definition.

Start: 02/28/2003 
N164Transportation to/from this destination is not covered.

Start: 02/28/2003 | Stop: 01/31/2004Notes: Consider using N157
N165Transportation in a vehicle other than an ambulance is not covered.

Start: 02/28/2003 | Stop: 01/31/2004Notes: Consider using N158)
N166Payment denied/reduced because mileage is not covered when the patient is not in the ambulance.

Start: 02/28/2003 | Stop: 01/31/2004Notes: Consider using N159
N167Charges exceed the post-transplant coverage limit.

Start: 02/28/2003 
N168The patient must choose an option before a payment can be made for this procedure/ equipment/ supply/ service.

Start: 02/28/2003 | Stop: 01/31/2004Notes: Consider using N160
N169This drug/service/supply is covered only when the associated service is covered.

Start: 02/28/2003 | Stop: 01/31/2004Notes: Consider using N161
N170A new/revised/renewed certificate of medical necessity is needed.

Start: 02/28/2003 
N171Payment for repair or replacement is not covered or has exceeded the purchase price.

Start: 02/28/2003 
N172The patient is not liable for the denied/adjusted charge(s) for receiving any updated service/item.

Start: 02/28/2003 
N173No qualifying hospital stay dates were provided for this episode of care.

Start: 02/28/2003 
N174This is not a covered service/procedure/ equipment/bed, however patient liability is limited to amounts shown in the adjustments under group ‘PR’.

Start: 02/28/2003 
N175Missing review organization approval.

Start: 02/28/2003 | Last Modified: 02/29/2008Notes: (Modified 8/1/04, 2/29/08) Related to N241
N176Services provided aboard a ship are covered only when the ship is of United States registry and is in United States waters. In addition, a doctor licensed to practice in the United States must provide the service.

Start: 02/28/2003 
N177Alert: We did not send this claim to patient’s other insurer. They have indicated no additional payment can be made.

Start: 02/28/2003 | Last Modified: 04/01/2007Notes: (Modified 6/30/03, 4/1/07)
N178Missing pre-operative images/visual field results.

Start: 02/28/2003 | Last Modified: 11/01/2013Notes: (Modified 8/1/04, 11/1/13) Related to N244
N179Additional information has been requested from the member. The charges will be reconsidered upon receipt of that information.

Start: 02/28/2003 
N180This item or service does not meet the criteria for the category under which it was billed.

Start: 02/28/2003 
N181Additional information is required from another provider involved in this service.

Start: 02/28/2003 | Last Modified: 12/01/2006Notes: (Modified 12/1/06)
N182This claim/service must be billed according to the schedule for this plan.

Start: 02/28/2003 
N183Alert: This is a predetermination advisory message, when this service is submitted for payment additional documentation as specified in plan documents will be required to process benefits.

Start: 02/28/2003 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N184Rebill technical and professional components separately.

Start: 02/28/2003 
N185Alert: Do not resubmit this claim/service.

Start: 02/28/2003 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N186Non-Availability Statement (NAS) required for this service. Contact the nearest Military Treatment Facility (MTF) for assistance.

Start: 02/28/2003 
N187Alert: You may request a review in writing within the required time limits following receipt of this notice by following the instructions included in your contract or plan benefit documents.

Start: 02/28/2003 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N188The approved level of care does not match the procedure code submitted.

Start: 02/28/2003 
N189Alert: This service has been paid as a one-time exception to the plan’s benefit restrictions.

Start: 02/28/2003 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N190Missing contract indicator.

Start: 02/28/2003 | Last Modified: 08/01/2004Notes: (Modified 8/1/04) Related to N229
N191The provider must update insurance information directly with payer.

Start: 02/28/2003 
N192Alert: Patient is a Medicaid/Qualified Medicare Beneficiary.

Start: 02/28/2003 | Last Modified: 07/01/2020 
N193Alert: Specific federal/state/local program may cover this service through another payer.

Start: 02/28/2003 | Last Modified: 11/01/2015Notes: (Modified 11/1/2015)
N194Technical component not paid if provider does not own the equipment used.

Start: 02/25/2003 
N195The technical component must be billed separately.

Start: 02/25/2003 
N196Alert: Patient eligible to apply for other coverage which may be primary.

Start: 02/25/2003 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N197The subscriber must update insurance information directly with payer.

Start: 02/25/2003 
N198Rendering provider must be affiliated with the pay-to provider.

Start: 02/25/2003 
N199Additional payment/recoupment approved based on payer-initiated review/audit.

Start: 02/25/2003 | Last Modified: 08/01/2006Notes: (Modified 8/1/06)
N200The professional component must be billed separately.

Start: 02/25/2003 
N201A mental health facility is responsible for payment of outside providers who furnish these services/supplies to residents.

Start: 02/25/2003 | Stop: 01/01/2011Notes: Consider using N538
N202Alert: Additional information/explanation will be sent separately.

Start: 06/30/2003 | Last Modified: 11/01/2015Notes: (Modified 4/1/07, 11/1/09, 3/14/2014, 11/1/2015)
N203Missing/incomplete/invalid anesthesia time/units.

Start: 06/30/2003 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N204Services under review for possible pre-existing condition. Send medical records for prior 12 months

Start: 06/30/2003 
N205Information provided was illegible.

Start: 06/30/2003 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N206The supporting documentation does not match the information sent on the claim.

Start: 06/30/2003 | Last Modified: 03/06/2012Notes: (Modified 3/6/12)
N207Missing/incomplete/invalid weight.

Start: 06/30/2003 | Last Modified: 11/18/200)Notes: (Modified 11/18/05
N208Missing/incomplete/invalid DRG code.

Start: 06/30/2003 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N209Missing/incomplete/invalid taxpayer identification number (TIN).

Start: 06/30/2003 | Last Modified: 07/01/2008Notes: (Modified 7/1/08)
N210Alert: You may appeal this decision.

Start: 06/30/2003 | Last Modified: 03/14/2014Notes: (Modified 4/1/07, 3/14/2014)
N211Alert: You may not appeal this decision.

Start: 06/30/2003 | Last Modified: 03/14/2014Notes: (Modified 4/1/07, 3/14/2014)
N212Charges processed under a Point of Service benefit.

Start: 02/01/2004 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N213Missing/incomplete/invalid facility/discrete unit DRG/DRG exempt status information.

Start: 04/01/2004 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N214Missing/incomplete/invalid history of the related initial surgical procedure(s).

Start: 04/01/2004 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N215Alert: A payer providing supplemental or secondary coverage shall not require a claims determination for this service from a primary payer as a condition of making its own claims determination.

Start: 04/01/2004 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N216We do not offer coverage for this type of service or the patient is not enrolled in this portion of our benefit package.

Start: 04/01/2004 | Last Modified: 03/14/2014Notes: (Modified 3/1/2010, 3/14/2014)
N217We pay only one site of service per provider per claim.

Start: 08/01/2004 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N218You must furnish and service this item for as long as the patient continues to need it. We can pay for maintenance and/or servicing for the time period specified in the contract or coverage manual.

Start: 08/01/2004 
N219Payment based on previous payer’s allowed amount.

Start: 08/01/2004 
N220Alert: See the payer’s web site or contact the payer’s Customer Service department to obtain forms and instructions for filing a provider dispute.

Start: 08/01/2004 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N221Missing Admitting History and Physical report.

Start: 08/01/2004 
N222Incomplete/invalid Admitting History and Physical report.

Start: 08/01/2004 
N223Missing documentation of benefit to the patient during initial treatment period.

Start: 08/01/2004 
N224Incomplete/invalid documentation of benefit to the patient during initial treatment period.

Start: 08/01/2004 
N225Incomplete/invalid documentation/orders/notes/summary/report/chart.Start: 08/01/2004 | Stop: 03/01/2016 | Last Modified: 03/01/2014Notes: (Modified 8/1/05, 3/1/2014) Explicit RARCs have been approved, this non-specific RARC will be deactivated in March 2016.
N226Incomplete/invalid American Diabetes Association Certificate of Recognition.

Start: 08/01/2004 
N227Incomplete/invalid Certificate of Medical Necessity.

Start: 08/01/2004 
N228Incomplete/invalid consent form.

Start: 08/01/2004 
N229Incomplete/invalid contract indicator.

Start: 08/01/2004 
N230Incomplete/invalid indication of whether the patient owns the equipment that requires the part or supply.

Start: 08/01/2004 
N231Incomplete/invalid invoice or statement certifying the actual cost of the lens, less discounts, and/or the type of intraocular lens used.

Start: 08/01/2004 
N232Incomplete/invalid itemized bill/statement.

Start: 08/01/2004 | Last Modified: 07/01/2008Notes: (Modified 7/1/08)
N233Incomplete/invalid operative note/report.

Start: 08/01/2004 | Last Modified: 07/01/2008Notes: (Modified 7/1/08)
N234Incomplete/invalid oxygen certification/re-certification.

Start: 08/01/2004 
N235Incomplete/invalid pacemaker registration form.

Start: 08/01/2004 
N236Incomplete/invalid pathology report.

Start: 08/01/2004 
N237Incomplete/invalid patient medical record for this service.

Start: 08/01/2004 
N238Incomplete/invalid physician certified plan of care.

Start: 08/01/2004 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N239Incomplete/invalid physician financial relationship form.

Start: 08/01/2004 
N240Incomplete/invalid radiology report.

Start: 08/01/2004 
N241Incomplete/invalid review organization approval.

Start: 08/01/2004 | Last Modified: 02/29/2008Notes: (Modified 2/29/08)
N242Incomplete/invalid radiology film(s)/image(s).

Start: 08/01/2004 | Last Modified: 07/01/2008Notes: (Modified 7/1/08)
N243Incomplete/invalid/not approved screening document.

Start: 08/01/2004 
N244Incomplete/Invalid pre-operative images/visual field results.

Start: 08/01/2004 | Last Modified: 11/01/2013Notes: (Modified 11/1/2013)
N245Incomplete/invalid plan information for other insurance.

Start: 08/01/2004 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N246State regulated patient payment limitations apply to this service.

Start: 12/02/2004 
N247Missing/incomplete/invalid assistant surgeon taxonomy.

Start: 12/02/2004 
N248Missing/incomplete/invalid assistant surgeon name.

Start: 12/02/2004 
N249Missing/incomplete/invalid assistant surgeon primary identifier.

Start: 12/02/2004 
N250Missing/incomplete/invalid assistant surgeon secondary identifier.

Start: 12/02/2004 
N251Missing/incomplete/invalid attending provider taxonomy.

Start: 12/02/2004 
N252Missing/incomplete/invalid attending provider name.

Start: 12/02/2004 
N253Missing/incomplete/invalid attending provider primary identifier.

Start: 12/02/2004 
N254Missing/incomplete/invalid attending provider secondary identifier.

Start: 12/02/2004 
N255Missing/incomplete/invalid billing provider taxonomy.

Start: 12/02/2004 
N256Missing/incomplete/invalid billing provider/supplier name.

Start: 12/02/2004 
N257Missing/incomplete/invalid billing provider/supplier primary identifier.

Start: 12/02/2004 
N258Missing/incomplete/invalid billing provider/supplier address.

Start: 12/02/2004 
N259Missing/incomplete/invalid billing provider/supplier secondary identifier.

Start: 12/02/2004 
N260Missing/incomplete/invalid billing provider/supplier contact information.

Start: 12/02/2004 
N261Missing/incomplete/invalid operating provider name.

Start: 12/02/2004 
N262Missing/incomplete/invalid operating provider primary identifier.

Start: 12/02/2004 
N263Missing/incomplete/invalid operating provider secondary identifier.

Start: 12/02/2004 
N264Missing/incomplete/invalid ordering provider name.

Start: 12/02/2004 
N265Missing/incomplete/invalid ordering provider primary identifier.Start: 12/02/2004 
N266Missing/incomplete/invalid ordering provider address.

Start: 12/02/2004 
N267Missing/incomplete/invalid ordering provider secondary identifier.

Start: 12/02/2004 
N268Missing/incomplete/invalid ordering provider contact information.

Start: 12/02/2004 
N269Missing/incomplete/invalid other provider name.

Start: 12/02/2004 
N270Missing/incomplete/invalid other provider primary identifier.

Start: 12/02/2004 
N271Missing/incomplete/invalid other provider secondary identifier.

Start: 12/02/2004 
N272Missing/incomplete/invalid other payer attending provider identifier.

Start: 12/02/2004 
N273Missing/incomplete/invalid other payer operating provider identifier.

Start: 12/02/2004 
N274Missing/incomplete/invalid other payer other provider identifier.

Start: 12/02/2004 
N275Missing/incomplete/invalid other payer purchased service provider identifier.

Start: 12/02/2004 
N276Missing/incomplete/invalid other payer referring provider identifier.

Start: 12/02/2004 
N277Missing/incomplete/invalid other payer rendering provider identifier.

Start: 12/02/2004 
N278Missing/incomplete/invalid other payer service facility provider identifier.

Start: 12/02/2004 
N279Missing/incomplete/invalid pay-to provider name.

Start: 12/02/2004 
N280Missing/incomplete/invalid pay-to provider primary identifier.

Start: 12/02/2004 
N281Missing/incomplete/invalid pay-to provider address.

Start: 12/02/2004 
N282Missing/incomplete/invalid pay-to provider secondary identifier.

Start: 12/02/2004 
N283Missing/incomplete/invalid purchased service provider identifier.

Start: 12/02/2004 
N284Missing/incomplete/invalid referring provider taxonomy.

Start: 12/02/2004 
N285Missing/incomplete/invalid referring provider name.

Start: 12/02/2004 
N286Missing/incomplete/invalid referring provider primary identifier.

Start: 12/02/2004 
N287Missing/incomplete/invalid referring provider secondary identifier.

Start: 12/02/2004 
N288Missing/incomplete/invalid rendering provider taxonomy.

Start: 12/02/2004 
N289Missing/incomplete/invalid rendering provider name.

Start: 12/02/2004 
N290Missing/incomplete/invalid rendering provider primary identifier.

Start: 12/02/2004 
N291Missing/incomplete/invalid rendering provider secondary identifier.

Start: 12/02/2004 | Last Modified: 11/01/2010 
N292Missing/incomplete/invalid service facility name.

Start: 12/02/2004 
N293Missing/incomplete/invalid service facility primary identifier.

Start: 12/02/2004 
N294Missing/incomplete/invalid service facility primary address.

Start: 12/02/2004 
N295Missing/incomplete/invalid service facility secondary identifier.

Start: 12/02/2004 
N296Missing/incomplete/invalid supervising provider name.

Start: 12/02/2004 
N297Missing/incomplete/invalid supervising provider primary identifier.

Start: 12/02/2004 
N298Missing/incomplete/invalid supervising provider secondary identifier.

Start: 12/02/2004 
N299Missing/incomplete/invalid occurrence date(s).

Start: 12/02/2004 
N300Missing/incomplete/invalid occurrence span date(s).

Start: 12/02/2004 
N301Missing/incomplete/invalid procedure date(s).

Start: 12/02/2004 
N302Missing/incomplete/invalid other procedure date(s).

Start: 12/02/2004 
N303Missing/incomplete/invalid principal procedure date.

Start: 12/02/2004 
N304Missing/incomplete/invalid dispensed date.

Start: 12/02/2004 
N305Missing/incomplete/invalid injury/accident date.

Start: 12/02/2004 | Last Modified: 11/01/2016Notes: (Modified 11/1/2016)
N306Missing/incomplete/invalid acute manifestation date.

Start: 12/02/2004 
N307Missing/incomplete/invalid adjudication or payment date.

Start: 12/02/2004 
N308Missing/incomplete/invalid appliance placement date.

Start: 12/02/2004 
N309Missing/incomplete/invalid assessment date.

Start: 12/02/2004 
N310Missing/incomplete/invalid assumed or relinquished care date.

Start: 12/02/2004 
N311Missing/incomplete/invalid authorized to return to work date.

Start: 12/02/2004 
N312Missing/incomplete/invalid begin therapy date.

Start: 12/02/2004 
N313Missing/incomplete/invalid certification revision date.

Start: 12/02/2004 
N314Missing/incomplete/invalid diagnosis date.

Start: 12/02/2004 
N315Missing/incomplete/invalid disability from date.

Start: 12/02/2004 
N316Missing/incomplete/invalid disability to date.

Start: 12/02/2004 
N317Missing/incomplete/invalid discharge hour.

Start: 12/02/2004 
N318Missing/incomplete/invalid discharge or end of care date.

Start: 12/02/2004 
N319Missing/incomplete/invalid hearing or vision prescription date.

Start: 12/02/2004 
N320Missing/incomplete/invalid Home Health Certification Period.

Start: 12/02/2004 
N321Missing/incomplete/invalid last admission period.

Start: 12/02/2004 
N322Missing/incomplete/invalid last certification date.

Start: 12/02/2004 
N323Missing/incomplete/invalid last contact date.

Start: 12/02/2004 
N324Missing/incomplete/invalid last seen/visit date.

Start: 12/02/2004 
N325Missing/incomplete/invalid last worked date.

Start: 12/02/2004 
N326Missing/incomplete/invalid last x-ray date.

Start: 12/02/2004 
N327Missing/incomplete/invalid other insured birth date.

Start: 12/02/2004 
N328Missing/incomplete/invalid Oxygen Saturation Test date.

Start: 12/02/2004 
N329Missing/incomplete/invalid patient birth date.

Start: 12/02/2004 
N330Missing/incomplete/invalid patient death date.

Start: 12/02/2004 
N331Missing/incomplete/invalid physician order date.

Start: 12/02/2004 
N332Missing/incomplete/invalid prior hospital discharge date.

Start: 12/02/2004 
N333Missing/incomplete/invalid prior placement date.

Start: 12/02/2004 
N334Missing/incomplete/invalid re-evaluation date.

Start: 12/02/2004 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N335Missing/incomplete/invalid referral date.

Start: 12/02/2004 
N336Missing/incomplete/invalid replacement date.

Start: 12/02/2004 
N337Missing/incomplete/invalid secondary diagnosis date.

Start: 12/02/2004 
N338Missing/incomplete/invalid shipped date.

Start: 12/02/2004 
N339Missing/incomplete/invalid similar illness or symptom date.

Start: 12/02/2004 
N340Missing/incomplete/invalid subscriber birth date.

Start: 12/02/2004 
N341Missing/incomplete/invalid surgery date.

Start: 12/02/2004 
N342Missing/incomplete/invalid test performed date.

Start: 12/02/2004 
N343Missing/incomplete/invalid Transcutaneous Electrical Nerve Stimulator (TENS) trial start date.

Start: 12/02/2004 
N344Missing/incomplete/invalid Transcutaneous Electrical Nerve Stimulator (TENS) trial end date.

Start: 12/02/2004 
N345Date range not valid with units submitted.

Start: 03/30/2005 
N346Missing/incomplete/invalid oral cavity designation code.

Start: 03/30/2005 
N347Your claim for a referred or purchased service cannot be paid because payment has already been made for this same service to another provider by a payment contractor representing the payer.

Start: 03/30/2005 
N348You chose that this service/supply/drug would be rendered/supplied and billed by a different practitioner/supplier.

Start: 08/01/2005 
N349The administration method and drug must be reported to adjudicate this service.

Start: 08/01/2005 
N350Missing/incomplete/invalid description of service for a Not Otherwise Classified (NOC) code or for an Unlisted/By Report procedure.

Start: 08/01/2005 | Last Modified: 07/01/2008Notes: (Modified 7/1/08)
N351Service date outside of the approved treatment plan service dates.

Start: 08/01/2005 
N352Alert: There are no scheduled payments for this service. Submit a claim for each patient visit.

Start: 08/01/2005 | Last Modified: 04/01/2007

Notes: (Modified 4/1/07)
N353Alert: Benefits have been estimated, when the actual services have been rendered, additional payment will be considered based on the submitted claim.

Start: 08/01/2005 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N354Incomplete/invalid invoice.

Start: 08/01/2005 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N355Alert: The law permits exceptions to the refund requirement in two cases: – If you did not know, and could not have reasonably been expected to know, that we would not pay for this service; or – If you notified the patient in writing before providing the service that you believed that we were likely to deny the service, and the patient signed a statement agreeing to pay for the service.

If you come within either exception, or if you believe the carrier was wrong in its determination that we do not pay for this service, you should request appeal of this determination within 30 days of the date of this notice. Your request for review should include any additional information necessary to support your position.

If you request an appeal within 30 days of receiving this notice, you may delay refunding the amount to the patient until you receive the results of the review. If the review decision is favorable to you, you do not need to make any refund. If, however, the review is unfavorable, the law specifies that you must make the refund within 15 days of receiving the unfavorable review decision.

The law also permits you to request an appeal at any time within 120 days of the date you receive this notice. However, an appeal request that is received more than 30 days after the date of this notice, does not permit you to delay making the refund. Regardless of when a review is requested, the patient will be notified that you have requested one, and will receive a copy of the determination.

The patient has received a separate notice of this denial decision. The notice advises that he/she may be entitled to a refund of any amounts paid, if you should have known that we would not pay and did not tell him/her. It also instructs the patient to contact our office if he/she does not hear anything about a refund within 30 days

Start: 08/01/2005 | Last Modified: 04/01/2007

Notes: (Modified 11/18/05, Modified 4/1/07)
N356Not covered when performed with, or subsequent to, a non-covered service.

Start: 08/01/2005 | Last Modified: 03/08/2011Notes: (Modified 3/8/11)
N357Time frame requirements between this service/procedure/supply and a related service/procedure/supply have not been met.

Start: 11/18/2005 
N358Alert: This decision may be reviewed if additional documentation as described in the contract or plan benefit documents is submitted.

Start: 11/18/2005 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N359Missing/incomplete/invalid height.

Start: 11/18/2005 
N360Alert: Coordination of benefits has not been calculated when estimating benefits for this pre-determination. Submit payment information from the primary payer with the secondary claim.

Start: 11/18/2005 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N361Payment adjusted based on multiple diagnostic imaging procedure rules

Start: 11/18/2005 | Stop: 10/01/2007 | Last Modified: 12/01/2006Notes: (Modified 12/1/06) Consider using Reason Code 59
N362The number of Days or Units of Service exceeds our acceptable maximum.

Start: 11/18/2005 
N363Alert: in the near future we are implementing new policies/procedures that would affect this determination.

Start: 11/18/2005 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N364Alert: According to our agreement, you must waive the deductible and/or coinsurance amounts.

Start: 11/18/2005 | Last Modified: 04/01/2007Notes: (Modified 4/1/07)
N365This procedure code is not payable. It is for reporting/information purposes only.Start: 04/01/2006 | Stop: 07/01/2014Notes: Consider Using CARC 246 or N620
N366Requested information not provided. The claim will be reopened if the information previously requested is submitted within one year after the date of this denial notice.

Start: 04/01/2006 
N367Alert: The claim information has been forwarded to a Consumer Spending Account processor for review; for example, flexible spending account or health savings account.

Start: 04/01/2006 | Last Modified: 07/01/2008Notes: (Modified 4/1/07, 11/5/07, 7/1/08)
N368You must appeal the determination of the previously adjudicated claim.Start: 04/01/2006 
N369Alert: Although this claim has been processed, it is deficient according to state legislation/regulation.

Start: 04/01/2006 
N370Billing exceeds the rental months covered/approved by the payer.

Start: 08/01/2006 
N371Alert: title of this equipment must be transferred to the patient.

Start: 08/01/2006 
N372Only reasonable and necessary maintenance/service charges are covered.

Start: 08/01/2006 
N373It has been determined that another payer paid the services as primary when they were not the primary payer. Therefore, we are refunding to the payer that paid as primary on your behalf.

Start: 12/01/2006 
N374Primary Medicare Part A insurance has been exhausted and a Part B Remittance Advice is required.

Start: 12/01/2006 
N375Missing/incomplete/invalid questionnaire/information required to determine dependent eligibility.

Start: 12/01/2006 
N376Subscriber/patient is assigned to active military duty, therefore primary coverage may be TRICARE.

Start: 12/01/2006 
N377Payment based on a processed replacement claim.

Start: 12/01/2006 | Last Modified: 11/05/2007Notes: (Modified 11/5/07)
N378Missing/incomplete/invalid prescription quantity.

Start: 12/01/2006 
N379Claim level information does not match line level information.

Start: 12/01/2006 
N380The original claim has been processed, submit a corrected claim.

Start: 04/01/2007 
N381Alert: Consult our contractual agreement for restrictions/billing/payment information related to these charges.

Start: 04/01/2007 | Last Modified: 07/01/2015

Notes: (Modified 7/1/15)
N382Missing/incomplete/invalid patient identifier.

Start: 04/01/2007 
N383Not covered when deemed cosmetic.

Start: 04/01/2007 | Last Modified: 03/08/2011

Notes: (Modified 3/8/11)
N384Records indicate that the referenced body part/tooth has been removed in a previous procedure.

Start: 04/01/2007 
N385Notification of admission was not timely according to published plan procedures.

Start: 04/01/2007 | Last Modified: 11/05/2007Notes: (Modified 11/5/07)
N386This decision was based on a National Coverage Determination (NCD). An NCD provides a coverage determination as to whether a particular item or service is covered. A copy of this policy is available at www.cms.gov/mcd/search.asp. If you do not have web access, you may contact the contractor to request a copy of the NCD.

Start: 04/01/2007 | Last Modified: 07/01/2010

Notes: (Modified 7/1/2010)
N387Alert: Submit this claim to the patient’s other insurer for potential payment of supplemental benefits. We did not forward the claim information.

Start: 04/01/2007 | Last Modified: 03/01/2009Notes: (Modified 3/1/2009)
N388Missing/incomplete/invalid prescription number.Start: 08/01/2007 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N389Duplicate prescription number submitted.

Start: 08/01/2007 
N390This service/report cannot be billed separately.

Start: 08/01/2007 | Last Modified: 07/01/2008

Notes: (Modified 7/1/08)
N391Missing emergency department records.

Start: 08/01/2007 
N392Incomplete/invalid emergency department records.

Start: 08/01/2007 
N393Missing progress notes/report.

Start: 08/01/2007 | Last Modified: 07/01/2008Notes: (Modified 7/1/08)
N394Incomplete/invalid progress notes/report.

Start: 08/01/2007 | Last Modified: 07/01/2008Notes: (Modified 7/1/08)
N395Missing laboratory report.

Start: 08/01/2007 
N396Incomplete/invalid laboratory report.

Start: 08/01/2007 
N397Benefits are not available for incomplete service(s)/undelivered item(s).

Start: 08/01/2007 
N398Missing elective consent form.

Start: 08/01/2007 
N399Incomplete/invalid elective consent form.

Start: 08/01/2007 
N400Alert: Electronically enabled providers should submit claims electronically.

Start: 08/01/2007 
N401Missing periodontal charting.

Start: 08/01/2007 
N402Incomplete/invalid periodontal charting.

Start: 08/01/2007 
N403Missing facility certification.

Start: 08/01/2007 
N404Incomplete/invalid facility certification.

Start: 08/01/2007 
N405This service is only covered when the donor’s insurer(s) do not provide coverage for the service.

Start: 08/01/2007 
N406This service is only covered when the recipient’s insurer(s) do not provide coverage for the service.

Start: 08/01/2007 
N407You are not an approved submitter for this transmission format.

Start: 08/01/2007 
N408This payer does not cover deductibles assessed by a previous payer.

Start: 08/01/2007 
N409This service is related to an accidental injury and is not covered unless provided within a specific time frame from the date of the accident.

Start: 08/01/2007 
N410Not covered unless the prescription changes.

Start: 08/01/2007 | Last Modified: 03/08/2011Notes: (Modified 3/8/11)
N411This service is allowed one time in a 6-month period.

Start: 08/01/2007 | Last Modified: 07/01/2016

Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N412This service is allowed 2 times in a 12-month period.

Start: 08/01/2007 | Last Modified: 07/01/2016Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N413This service is allowed 2 times in a benefit year.

Start: 08/01/2007 | Last Modified: 07/01/2016Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N414This service is allowed 4 times in a 12-month period.

Start: 08/01/2007 | Last Modified: 07/01/2016Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N415This service is allowed 1 time in an 18-month period.

Start: 08/01/2007 | Last Modified: 07/01/2016Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N416This service is allowed 1 time in a 3-year period.

Start: 08/01/2007 | Last Modified: 07/01/2016Notes: (Modified 2/1/2009, Reactivated 7/1/2016)
N417This service is allowed 1 time in a 5-year period.)Start: 08/01/2007 | Last Modified: 07/01/2016Notes: (Modified 2/1/2009, Reactivated 7/1/2016
N418Misrouted claim. See the payer’s claim submission instructions.

Start: 08/01/2007 
N419Claim payment was the result of a payer’s retroactive adjustment due to a retroactive rate change.

Start: 08/01/2007 
N420Claim payment was the result of a payer’s retroactive adjustment due to a Coordination of Benefits or Third Party Liability Recovery.

Start: 08/01/2007 
N421Claim payment was the result of a payer’s retroactive adjustment due to a review organization decision.

Start: 08/01/2007 | Last Modified: 05/08/2008Notes: (Modified 2/29/08, typo fixed 5/8/08)
N422Claim payment was the result of a payer’s retroactive adjustment due to a payer’s contract incentive program.

Start: 08/01/2007 | Last Modified: 05/08/2008Notes: (Typo fixed 5/8/08)
N423Claim payment was the result of a payer’s retroactive adjustment due to a non standard program.Start: 08/01/2007 
N424Patient does not reside in the geographic area required for this type of payment.

Start: 08/01/2007 
N425Statutorily excluded service(s).

Start: 08/01/2007 
N426No coverage when self-administered.

Start: 08/01/2007 
N427Payment for eyeglasses or contact lenses can be made only after cataract surgery.

Start: 08/01/2007 
N428Not covered when performed in this place of service.

Start: 08/01/2007 | Last Modified: 03/08/2011Notes: (Modified 3/8/11)
N429Not covered when considered routine.

Start: 08/01/2007 | Last Modified: 03/08/2011Notes: (Modified 3/8/11)
N430Procedure code is inconsistent with the units billed.

Start: 11/05/2007 
N431Not covered with this procedure.Start: 11/05/2007 | Last Modified: 03/08/2011Notes: (Modified 3/8/11)
N432Alert: Adjustment based on a Recovery Audit.

Start: 11/05/2007 | Last Modified: 07/01/2015Notes: (Modified 7/1/15)
N433Resubmit this claim using only your National Provider Identifier (NPI).Start: 02/29/2008 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N434Missing/Incomplete/Invalid Present on Admission indicator.

Start: 07/01/2008 
N435Exceeds number/frequency approved /allowed within time period without support documentation.

Start: 07/01/2008 
N436The injury claim has not been accepted and a mandatory medical reimbursement has been made.Start: 07/01/2008 
N437Alert: If the injury claim is accepted, these charges will be reconsidered.

Start: 07/01/2008 
N438This jurisdiction only accepts paper claims.

Start: 07/01/2008 | Last Modified: 03/14/2014

Notes: (Modified 3/14/2014)
N439Missing anesthesia physical status report/indicators.

Start: 07/01/2008 
N440Incomplete/invalid anesthesia physical status report/indicators.

Start: 07/01/2008 
N441This missed/cancelled appointment is not covered.

Start: 07/01/2008 | Last Modified: 07/15/2013Notes: (Modified 7/15/2013)
N442Payment based on an alternate fee schedule.

Start: 07/01/2008 
N443Missing/incomplete/invalid total time or begin/end time.

Start: 07/01/2008 
N444Alert: This facility has not filed the Election for High Cost Outlier form with the Division of Workers’ Compensation.

Start: 07/01/2008 
N445Missing document for actual cost or paid amount.

Start: 07/01/2008 
N446Incomplete/invalid document for actual cost or paid amount.

Start: 07/01/2008 
N447Payment is based on a generic equivalent as required documentation was not provided.

Start: 07/01/2008 
N448This drug/service/supply is not included in the fee schedule or contracted/legislated fee arrangement.

Start: 07/01/2008 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N449Payment based on a comparable drug/service/supply.

Start: 07/01/2008 
N450Covered only when performed by the primary treating physician or the designee.

Start: 07/01/2008 
N451Missing Admission Summary Report.

Start: 07/01/2008 
N452Incomplete/invalid Admission Summary Report.

Start: 07/01/2008 
N453Missing Consultation Report.

Start: 07/01/2008 
N454Incomplete/invalid Consultation Report.

Start: 07/01/2008 
N455Missing Physician Order.

Start: 07/01/2008 
N456Incomplete/invalid Physician Order.

Start: 07/01/2008 
N457Missing Diagnostic Report.

Start: 07/01/2008 
N458Incomplete/invalid Diagnostic Report.

Start: 07/01/2008 
N459Missing Discharge Summary.

Start: 07/01/2008 
N460Incomplete/invalid Discharge Summary.

Start: 07/01/2008 
N461Missing Nursing Notes.

Start: 07/01/2008 
N462Incomplete/invalid Nursing Notes.

Start: 07/01/2008 
N463Missing support data for claim.

Start: 07/01/2008 
N464Incomplete/invalid support data for claim.

Start: 07/01/2008 
N465Missing Physical Therapy Notes/Report.

Start: 07/01/2008 
N466Incomplete/invalid Physical Therapy Notes/Report.

Start: 07/01/2008 
N467Missing Tests and Analysis Report.

Start: 07/01/2008 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N468Incomplete/invalid Report of Tests and Analysis Report.

Start: 07/01/2008 
N469Alert: Claim/Service(s) subject to appeal process, see section 935 of Medicare Prescription Drug, Improvement, and Modernization Act of 2003 (MMA).

Start: 07/01/2008 
N470This payment will complete the mandatory medical reimbursement limit.

Start: 07/01/2008 
N471Missing/incomplete/invalid HIPPS Rate Code.

Start: 07/01/2008 
N472Payment for this service has been issued to another provider.

Start: 07/01/2008 
N473Missing certification.

Start: 07/01/2008 
N474Incomplete/invalid certification.

Start: 07/01/2008 | Last Modified: 03/14/2014

Notes: (Modified 3/14/2014)
N475Missing completed referral form.

Start: 07/01/2008 
N476Incomplete/invalid completed referral form.

Start: 07/01/2008 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N477Missing Dental Models.Start: 07/01/2008 
N478Incomplete/invalid Dental Models.Start: 07/01/2008 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N479Missing Explanation of Benefits (Coordination of Benefits or Medicare Secondary Payer).

Start: 07/01/2008 
N480Incomplete/invalid Explanation of Benefits (Coordination of Benefits or Medicare Secondary Payer).

Start: 07/01/2008 
N481Missing Models.

Start: 07/01/2008 
N482Incomplete/invalid Models.

Start: 07/01/2008 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N483Missing Periodontal Charts.Start: 07/01/2008 | Stop: 05/01/2015 | Last Modified: 11/01/2014Notes: (Modified 11/1/2014)
N484Incomplete/invalid Periodontal Charts.

Start: 07/01/2008 | Stop: 05/01/2015 | Last Modified: 11/01/2014Notes: (Modified 3/14/2014, 11/1/2014)
N485Missing Physical Therapy Certification.

Start: 07/01/2008 
N486Incomplete/invalid Physical Therapy Certification.

Start: 07/01/2008 
N487Missing Prosthetics or Orthotics Certification.

Start: 07/01/2008 
N488Incomplete/invalid Prosthetics or Orthotics Certification.Start: 07/01/2008 | Last Modified: 03/14/2014
Notes: (Modified 3/14/2014)
 
N489Missing referral form.Start: 07/01/2008 
N490Incomplete/invalid referral form.

Start: 07/01/2008 | Last Modified: 03/14/2014

Notes: (Modified 3/14/2014)
N491Missing/Incomplete/Invalid Exclusionary Rider Condition.

Start: 07/01/2008 
N492Alert: A network provider may bill the member for this service if the member requested the service and agreed in writing, prior to receiving the service, to be financially responsible for the billed charge.

Start: 07/01/2008 
N493Missing Doctor First Report of Injury.

Start: 07/01/2008 
N494Incomplete/invalid Doctor First Report of Injury.

Start: 07/01/2008 
N495Missing Supplemental Medical Report.

Start: 07/01/2008 
N496Incomplete/invalid Supplemental Medical Report.

Start: 07/01/2008 
N497Missing Medical Permanent Impairment or Disability Report.

Start: 07/01/2008 
N498Incomplete/invalid Medical Permanent Impairment or Disability Report.

Start: 07/01/2008 
N499Missing Medical Legal Report.

Start: 07/01/2008 
N500Incomplete/invalid Medical Legal Report.

Start: 07/01/2008 
N501Missing Vocational Report.

Start: 07/01/2008 
N502Incomplete/invalid Vocational Report.

Start: 07/01/2008 
N503Missing Work Status Report.

Start: 07/01/2008 
N504Incomplete/invalid Work Status Report.

Start: 07/01/2008 
N505Alert: This response includes only services that could be estimated in real-time. No estimate will be provided for the services that could not be estimated in real-time.

Start: 11/01/2008 | Last Modified: 03/01/2017Notes: (Modified 3/1/2017)
N506Alert: This is an estimate of the member’s liability based on the information available at the time the estimate was processed. Actual coverage and member liability amounts will be determined when the claim is processed. This is not a pre-authorization or a guarantee of payment.

Start: 11/01/2008 
N507Plan distance requirements have not been met.

Start: 11/01/2008 
N508Alert: This real-time claim adjudication response represents the member responsibility to the provider for services reported. The member will receive an Explanation of Benefits electronically or in the mail. Contact the insurer if there are any questions.Start: 11/01/2008 | Last Modified: 03/01/2017Notes: (Modified 3/1/2017)
N509Alert: A current inquiry shows the member’s Consumer Spending Account contains sufficient funds to cover the member liability for this claim/service. Actual payment from the Consumer Spending Account will depend on the availability of funds and determination of eligible services at the time of payment processing.

Start: 11/01/2008 
N510Alert: A current inquiry shows the member’s Consumer Spending Account does not contain sufficient funds to cover the member’s liability for this claim/service. Actual payment from the Consumer Spending Account will depend on the availability of funds and determination of eligible services at the time of payment processing.

Start: 11/01/2008 
N511Alert: Information on the availability of Consumer Spending Account funds to cover the member liability on this claim/service is not available at this time.

Start: 11/01/2008 
N512Alert: This is the initial remit of a non-NCPDP claim originally submitted real-time without change to the adjudication.

Start: 11/01/2008 
N513Alert: This is the initial remit of a non-NCPDP claim originally submitted real-time with a change to the adjudication.

Start: 11/01/2008 
N514Consult plan benefit documents/guidelines for information about restrictions for this service.

Start: 11/01/2008 | Stop: 01/01/2011Notes: Consider using N130
N515Alert: Submit this claim to the patient’s other insurer for potential payment of supplemental benefits. We did not forward the claim information. (use N387 instead)Start: 11/01/2008 | Stop: 10/01/2009 
N516Records indicate a mismatch between the submitted NPI and EIN.Start: 03/01/2009 
N517Resubmit a new claim with the requested information.Start: 03/01/2009 
N518No separate payment for accessories when furnished for use with oxygen equipment.

Start: 03/01/2009 
N519Invalid combination of HCPCS modifiers.

Start: 07/01/2009 
N520Alert: Payment made from a Consumer Spending Account.

Start: 07/01/2009 
N521Mismatch between the submitted provider information and the provider information stored in our system.

Start: 11/01/2009 
N522Duplicate of a claim processed, or to be processed, as a crossover claim.

Start: 11/01/2009 | Last Modified: 03/01/2010 
N523The limitation on outlier payments defined by this payer for this service period has been met. The outlier payment otherwise applicable to this claim has not been paid.

Start: 03/01/2010 
N524Based on policy this payment constitutes payment in full.

Start: 03/01/2010 
N525These services are not covered when performed within the global period of another service.

Start: 03/01/2010 
N526Not qualified for recovery based on employer size.

Start: 03/01/2010 
N527We processed this claim as the primary payer prior to receiving the recovery demand.

Start: 03/01/2010 
N528Patient is entitled to benefits for Institutional Services only.

Start: 03/01/2010 | Last Modified: 07/01/2010Notes: (Modified 7/1/10)
N529Patient is entitled to benefits for Professional Services only.Start: 03/01/2010 | Last Modified: 07/01/2010Notes: (Modified 7/1/10)
N530Not Qualified for Recovery based on enrollment information.

Start: 03/01/2010 | Last Modified: 07/01/2010Notes: (Modified 7/1/10)
N531Not qualified for recovery based on direct payment of premium.

Start: 03/01/2010 
N532Not qualified for recovery based on disability and working status.Start: 03/01/2010 
N533Services performed in an Indian Health Services facility under a self-insured tribal Group Health Plan.

Start: 07/01/2010 
N534This is an individual policy, the employer does not participate in plan sponsorship.

Start: 07/01/2010 
N535Payment is adjusted when procedure is performed in this place of service based on the submitted procedure code and place of service.

Start: 07/01/2010 
N536We are not changing the prior payer’s determination of patient responsibility, which you may collect, as this service is not covered by us.

Start: 07/01/2010 
N537We have examined claims history and no records of the services have been found.Start: 07/01/2010 
N538A facility is responsible for payment to outside providers who furnish these services/supplies/drugs to its patients/residents.

Start: 07/01/2010 
N539Alert: We processed appeals/waiver requests on your behalf and that request has been denied.

Start: 07/01/2010 
N540Payment adjusted based on the interrupted stay policy.

Start: 11/01/2010 
N541Mismatch between the submitted insurance type code and the information stored in our system.

Start: 11/01/2010 
N542Missing income verification.

Start: 03/08/2011 
N543Incomplete/invalid income verification.

Start: 03/08/2011 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N544Alert: Although this was paid, you have billed with a referring/ordering provider that does not match our system record. Unless corrected this will not be paid in the future.

Start: 07/01/2011 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N545Payment reduced based on status as an unsuccessful eprescriber per the Electronic Prescribing (eRx) Incentive Program.

Start: 07/01/2011 
N546Payment represents a previous reduction based on the Electronic Prescribing (eRx) Incentive Program.

Start: 07/01/2011 
N547A refund request (Frequency Type Code 8) was processed previously.
 
Start: 03/06/2012 
N548Alert: Patient’s calendar year deductible has been met.
 
Start: 03/06/2012 
N549Alert: Patient’s calendar year out-of-pocket maximum has been met.

Start: 03/06/2012 
N550Alert: You have not responded to requests to revalidate your provider/supplier enrollment information. Your failure to revalidate your enrollment information will result in a payment hold in the near future.

Start: 03/06/2012 
N551Payment adjusted based on the Ambulatory Surgical Center (ASC) Quality Reporting Program.

Start: 03/06/2012 
N552Payment adjusted to reverse a previous withhold/bonus amount.

Start: 03/06/2012 
N553Payment adjusted based on a Low Income Subsidy (LIS) retroactive coverage or status change.Start: 03/06/2012 | Stop: 11/01/2012 
N554Missing/Incomplete/Invalid Family Planning Indicator.

Start: 07/01/2012 | Last Modified: 03/14/2014

Notes: (Modified 3/14/2014)
N555Missing medication list.

Start: 07/01/2012 
N556Incomplete/invalid medication list.

Start: 07/01/2012 
N557This claim/service is not payable under our service area. The claim must be filed to the Payer/Plan in whose service area the specimen was collected.

Start: 07/01/2012 
N558This claim/service is not payable under our service area. The claim must be filed to the Payer/Plan in whose service area the equipment was received.

Start: 07/01/2012 
N559This claim/service is not payable under our service area. The claim must be filed to the Payer/Plan in whose service area the Ordering Physician is located.

Start: 07/01/2012 
N560The pilot program requires an interim or final claim within 60 days of the Notice of Admission. A claim was not received.

Start: 11/01/2012 
N561The bundled claim originally submitted for this episode of care includes related readmissions. You may resubmit the original claim to receive a corrected payment based on this readmission.

Start: 11/01/2012 
N562The provider number of your incoming claim does not match the provider number on the processed Notice of Admission (NOA) for this bundled payment.

Start: 11/01/2012 
N563Alert: Missing required provider/supplier issuance of advance patient notice of non-coverage. The patient is not liable for payment for this service.

Start: 11/01/2012 | Last Modified: 11/01/2015Notes: Related to M39 (Modified 11/1/2015)
N564Patient did not meet the inclusion criteria for the demonstration project or pilot program.

Start: 11/01/2012 
N565Alert: This non-payable reporting code requires a modifier. Future claims containing this non-payable reporting code must include an appropriate modifier for the claim to be processed.

Start: 11/01/2012 | Last Modified: 03/01/2013Notes: (Modified 3/1/13)
N566Alert: This procedure code requires functional reporting. Future claims containing this procedure code must include an applicable non-payable code and appropriate modifiers for the claim to be processed.

Start: 11/01/2012 
N567Not covered when considered preventative.

Start: 03/01/2013 
N568Alert: Initial payment based on the Notice of Admission (NOA) under the Bundled Payment Model IV initiative.

Start: 03/01/2013 
N569Not covered when performed for the reported diagnosis.

Start: 03/01/2013 
N570Missing/incomplete/invalid credentialing data.

Start: 03/01/2013 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N571Alert: Payment will be issued quarterly by another payer/contractor.

Start: 03/01/2013 
N572This procedure is not payable unless appropriate non-payable reporting codes and associated modifiers are submitted.

Start: 03/01/2013 | Last Modified: 07/01/2014 
N573Alert: You have been overpaid and must refund the overpayment. The refund will be requested separately by another payer/contractor.

Start: 03/01/2013 
N574Our records indicate the ordering/referring provider is of a type/specialty that cannot order or refer. Please verify that the claim ordering/referring provider information is accurate or contact the ordering/referring provider.

Start: 07/15/2013 
N575Mismatch between the submitted ordering/referring provider name and the ordering/referring provider name stored in our records.

Start: 07/15/2013 
N576Services not related to the specific incident/claim/accident/loss being reported.

Start: 07/15/2013 
N577Personal Injury Protection (PIP) Coverage.

Start: 07/15/2013 
N578Coverages do not apply to this loss.

Start: 07/15/2013 
N579Medical Payments Coverage (MPC).

Start: 07/15/2013 
N580Determination based on the provisions of the insurance policy.

Start: 07/15/2013 
N581Investigation of coverage eligibility is pending.

Start: 07/15/2013 
N582Benefits suspended pending the patient’s cooperation.

Start: 07/15/2013 
N583Patient was not an occupant of our insured vehicle and therefore, is not an eligible injured person.

Start: 07/15/2013 
N584Not covered based on the insured’s noncompliance with policy or statutory conditions.

Start: 07/15/2013 
N585Benefits are no longer available based on a final injury settlement.

Start: 07/15/2013 
N586The injured party does not qualify for benefits.

Start: 07/15/2013 
N587Policy benefits have been exhausted.

Start: 07/15/2013 
N588The patient has instructed that medical claims/bills are not to be paid.

Start: 07/15/2013 
N589Coverage is excluded to any person injured as a result of operating a motor vehicle while in an intoxicated condition or while the ability to operate such a vehicle is impaired by the use of a drug.

Start: 07/15/2013 
N590Missing independent medical exam detailing the cause of injuries sustained and medical necessity of services rendered.

Start: 07/15/2013 
N591Payment based on an Independent Medical Examination (IME) or Utilization Review (UR).

Start: 07/15/2013 
N592Adjusted because this is not the initial prescription or exceeds the amount allowed for the initial prescription.

Start: 07/15/2013 
N593Not covered based on failure to attend a scheduled Independent Medical Exam (IME).

Start: 07/15/2013 
N594Records reflect the injured party did not complete an Application for Benefits for this loss.

Start: 07/15/2013 
N595Records reflect the injured party did not complete an Assignment of Benefits for this loss.

Start: 07/15/2013 
N596Records reflect the injured party did not complete a Medical Authorization for this loss.

Start: 07/15/2013 
N597Adjusted based on a medical/dental provider’s apportionment of care between related injuries and other unrelated medical/dental conditions/injuries.

Start: 07/15/2013 | Last Modified: 11/01/2013 
N598Health care policy coverage is primary.

Start: 07/15/2013 
N599Our payment for this service is based upon a reasonable amount pursuant to both the terms and conditions of the policy of insurance under which the subject claim is being made as well as the Florida No-Fault Statute, which permits, when determining a reasonable charge for a service, an insurer to consider usual and customary charges and payments accepted by the provider, reimbursement levels in the community and various federal and state fee schedules applicable to automobile and other insurance coverages, and other information relevant to the reasonableness of the reimbursement for the service. The payment for this service is based upon 200% of the Participating Level of Medicare Part B fee schedule for the locale in which the services were rendered.

Start: 07/15/2013 
N600Adjusted based on the applicable fee schedule for the region in which the service was rendered.

Start: 07/15/2013 
N601In accordance with Hawaii Administrative Rules, Title 16, Chapter 23 Motor Vehicle Insurance Law payment is recommended based on Medicare Resource Based Relative Value Scale System applicable to Hawaii.

Start: 07/15/2013 
N602Adjusted based on the Redbook maximum allowance.

Start: 07/15/2013 
N603This fee is calculated according to the New Jersey medical fee schedules for Automobile Personal Injury Protection and Motor Bus Medical Expense Insurance Coverage.

Start: 07/15/2013 
N604In accordance with New York No-Fault Law, Regulation 68, this base fee was calculated according to the New York Workers’ Compensation Board Schedule of Medical Fees, pursuant to Regulation 83 and / or Appendix 17-C of 11 NYCRR.

Start: 07/15/2013 
N605This fee was calculated based upon New York All Patients Refined Diagnosis Related Groups (APR-DRG), pursuant to Regulation 68.

Start: 07/15/2013 
N606The Oregon allowed amount for this procedure is based upon the Workers Compensation Fee Schedule (OAR 436-009). The allowed amount has been calculated in accordance with Section 4 of ORS 742.524.

Start: 07/15/2013 
N607Service provided for non-compensable condition(s).

Start: 07/15/2013 
N608The fee schedule amount allowed is calculated at 110% of the Medicare Fee Schedule for this region, specialty and type of service. This fee is calculated in compliance with Act 6.

Start: 07/15/2013 
N60980% of the provider’s billed amount is being recommended for payment according to Act 6.

Start: 07/15/2013 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N610Alert: Payment based on an appropriate level of care.

Start: 07/15/2013 
N611Claim in litigation. Contact insurer for more information.

Start: 07/15/2013 
N612Medical provider not authorized/certified to provide treatment to injured workers in this jurisdiction.

Start: 07/15/2013 
N613Alert: Although this was paid, you have billed with an ordering provider that needs to update their enrollment record. Please verify that the ordering provider information you submitted on the claim is accurate and if it is, contact the ordering provider instructing them to update their enrollment record. Unless corrected, a claim with this ordering provider will not be paid in the future.

Start: 07/15/2013 
N614Alert: Additional information is included in the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information).

Start: 07/15/2013 
N615Alert: This enrollee receiving advance payments of the premium tax credit is in the grace period of three consecutive months for non-payment of premium. Under 45 CFR 156.270, a Qualified Health Plan issuer must pay all appropriate claims for services rendered to the enrollee during the first month of the grace period and may pend claims for services rendered to the enrollee in the second and third months of the grace period.

Start: 07/15/2013 | Last Modified: 03/01/2017

Notes: (Modified 3/1/2017)
N616Alert: This enrollee is in the first month of the advance premium tax credit grace period.

Start: 07/15/2013 
N617This enrollee is in the second or third month of the advance premium tax credit grace period.

Start: 07/15/2013 
N618Alert: This claim will automatically be reprocessed if the enrollee pays their premiums.

Start: 07/15/2013 
N619Coverage terminated for non-payment of premium.

Start: 07/15/2013 
N620Alert: This procedure code is for quality reporting/informational purposes only.

Start: 07/15/2013 
N621Charges for Jurisdiction required forms, reports, or chart notes are not payable.

Start: 07/15/2013 
N622Not covered based on the date of injury/accident.

Start: 07/15/2013 
N623Not covered when deemed unscientific/unproven/outmoded/experimental/excessive/inappropriate.

Start: 07/15/2013 
N624The associated Workers’ Compensation claim has been withdrawn.

Start: 07/15/2013 
N625Missing/Incomplete/Invalid Workers’ Compensation Claim Number.

Start: 07/15/2013 
N626New or established patient E/M codes are not payable with chiropractic care codes.

Start: 07/15/2013 
N627Service not payable per managed care contract.

Start: 07/15/2013 | Stop: 07/01/2014Notes: Consider Use CARC 256
N628Out-patient follow up visits on the same date of service as a scheduled test or treatment is disallowed.

Start: 07/15/2013 
N629Reviews/documentation/notes/summaries/reports/charts not requested.
 
Start: 07/15/2013 
N630Referral not authorized by attending physician.

Start: 07/15/2013 
N631Medical Fee Schedule does not list this code. An allowance was made for a comparable service.

Start: 07/15/2013 
N632According to the Official Medical Fee Schedule this service has a relative value of zero and therefore no payment is due.

Start: 07/15/2013 | Stop: 07/01/2014Notes: Consider using W8
N633Additional anesthesia time units are not allowed.

Start: 07/15/2013 
N634The allowance is calculated based on anesthesia time units.

Start: 07/15/2013 
N635The Allowance is calculated based on the anesthesia base units plus time.

Start: 07/15/2013 
N636Adjusted because this is reimbursable only once per injury.

Start: 07/15/2013 
N637Consultations are not allowed once treatment has been rendered by the same provider.

Start: 07/15/2013 
N638Reimbursement has been made according to the home health fee schedule.

Start: 07/15/2013 
N639Reimbursement has been made according to the inpatient rehabilitation facilities fee schedule.

Start: 07/15/2013 
N640Exceeds number/frequency approved/allowed within time period.

Start: 07/15/2013 
N641Reimbursement has been based on the number of body areas rated.

Start: 07/15/2013 
N642Adjusted when billed as individual tests instead of as a panel.

Start: 07/15/2013 
N643The services billed are considered Not Covered or Non-Covered (NC) in the applicable state fee schedule.

Start: 07/15/2013 
N644Reimbursement has been made according to the bilateral procedure rule.

Start: 07/15/2013 
N645Mark-up allowance.

Start: 07/15/2013 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N646Reimbursement has been adjusted based on the guidelines for an assistant.
 
Start: 07/15/2013 
N647Adjusted based on diagnosis-related group (DRG).

Start: 07/15/2013 
N648Adjusted based on Stop Loss.

Start: 07/15/2013 
N649Payment based on invoice.

Start: 07/15/2013 
N650This policy was not in effect for this date of loss. No coverage is available.

Start: 07/15/2013 
N651No Personal Injury Protection/Medical Payments Coverage on the policy at the time of the loss.

Start: 07/15/2013 
N652The date of service is before the date of loss.

Start: 07/15/2013 
N653The date of injury does not match the reported date of loss.

Start: 07/15/2013 
N654Adjusted based on achievement of maximum medical improvement (MMI).

Start: 07/15/2013 
N655Payment based on provider’s geographic region.

Start: 07/15/2013 
N656An interest payment is being made because benefits are being paid outside the statutory requirement.

Start: 07/15/2013 
N657This should be billed with the appropriate code for these services.

Start: 07/15/2013 
N658The billed service(s) are not considered medical expenses.

Start: 07/15/2013 
N659This item is exempt from sales tax.

Start: 07/15/2013 
N660Sales tax has been included in the reimbursement.

Start: 07/15/2013 
N661Documentation does not support that the services rendered were medically necessary.

Start: 07/15/2013 
N662Alert: Consideration of payment will be made upon receipt of a final bill.

Start: 07/15/2013 
N663Adjusted based on an agreed amount.

Start: 07/15/2013 
N664Adjusted based on a legal settlement.

Start: 07/15/2013 
N665Services by an unlicensed provider are not reimbursable.

Start: 07/15/2013 
N666Only one evaluation and management code at this service level is covered during the course of care.

Start: 07/15/2013 
N667Missing prescription.

Start: 07/15/2013 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N668Incomplete/invalid prescription.

Start: 07/15/2013 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N669Adjusted based on the Medicare fee schedule.

Start: 07/15/2013 
N670This service code has been identified as the primary procedure code subject to the Medicare Multiple Procedure Payment Reduction (MPPR) rule.

Start: 07/15/2013 
N671Payment based on a jurisdiction cost-charge ratio.

Start: 07/15/2013 
N672Alert: Amount applied to Health Insurance Offset.

Start: 07/15/2013 
N673Reimbursement has been calculated based on an outpatient per diem or an outpatient factor and/or fee schedule amount.

Start: 07/15/2013 
N674Not covered unless a pre-requisite procedure/service has been provided.

Start: 07/15/2013 
N675Additional information is required from the injured party.

Start: 07/15/2013 
N676Service does not qualify for payment under the Outpatient Facility Fee Schedule.

Start: 07/15/2013 
N677Alert: Films/Images will not be returned.

Start: 11/01/2013 
N678Missing post-operative images/visual field results.

Start: 11/01/2013 
N679Incomplete/Invalid post-operative images/visual field results.

Start: 11/01/2013 
N680Missing/Incomplete/Invalid date of previous dental extractions.

Start: 11/01/2013 
N681Missing/Incomplete/Invalid full arch series.

Start: 11/01/2013 
N682Missing/Incomplete/Invalid history of prior periodontal therapy/maintenance.

Start: 11/01/2013 
N683Missing/Incomplete/Invalid prior treatment documentation.

Start: 11/01/2013 
N684Payment denied as this is a specialty claim submitted as a general claim.

Start: 11/01/2013 
N685Missing/Incomplete/Invalid Prosthesis, Crown or Inlay Code.

Start: 11/01/2013 
N686Missing/incomplete/Invalid questionnaire needed to complete payment determination.

Start: 11/01/2013 
N687Alert: This reversal is due to a retroactive disenrollment.

Start: 11/01/2013 | Last Modified: 03/14/2014Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N688Alert: This reversal is due to a medical or utilization review decision.

Start: 11/01/2013 | Last Modified: 03/14/2014Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N689Alert: This reversal is due to a retroactive rate change.

Start: 11/01/2013 | Last Modified: 03/14/2014Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N690Alert: This reversal is due to a provider submitted appeal.Start: 11/01/2013 | Last Modified: 03/14/2014Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N691Alert: This reversal is due to a patient submitted appeal.Start: 11/01/2013 | Last Modified: 03/14/2014Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N692Alert: This reversal is due to an incorrect rate on the initial adjudication.Start: 11/01/2013 | Last Modified: 03/14/2014Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N693Alert: This reversal is due to a cancellation of the claim by the provider.Start: 11/01/2013 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N694Alert: This reversal is due to a resubmission/change to the claim by the provider.

Start: 11/01/2013 
N695Alert: This reversal is due to incorrect patient financial responsibility information on the initial adjudication.

Start: 11/01/2013 
N696Alert: This reversal is due to a Coordination of Benefits or Third Party Liability Recovery retroactive adjustment.Start: 11/01/2013 | Last Modified: 03/14/2014Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N697Alert: This reversal is due to a payer’s retroactive contract incentive program adjustment.

Start: 11/01/2013 | Last Modified: 03/14/2014Notes: To be used with claim/service reversal. (Modified 3/14/2014)
N698Alert: This reversal is due to non-payment of the health insurance premiums (Health Insurance Exchange or other) by the end of the premium payment grace period, resulting in loss of coverage.Start: 11/01/2013 | Last Modified: 11/01/2015Notes: To be used with claim/service reversal. (Modified 3/14/2014, 11/1/2015)
N699Payment adjusted based on the Physician Quality Reporting System (PQRS) Incentive Program.

Start: 03/01/2014 
N700Payment adjusted based on the Electronic Health Records (EHR) Incentive Program.

Start: 03/01/2014 
N701Payment adjusted based on the Value-based Payment Modifier.

Start: 03/01/2014 
N702Decision based on review of previously adjudicated claims or for claims in process for the same/similar type of services.

Start: 03/01/2014 
N703This service is incompatible with previously adjudicated claims or claims in process.

Start: 03/01/2014 
N704Alert: You may not appeal this decision but can resubmit this claim/service with corrected information if warranted.

Start: 03/01/2014 | Last Modified: 03/14/2014Notes: (Modified 3/14/2014)
N705Incomplete/invalid documentation.

Start: 03/01/2014 
N706Missing documentation.

Start: 03/01/2014 
N707Incomplete/invalid orders.

Start: 03/01/2014 
N708Missing orders.

Start: 03/01/2014 
N709Incomplete/invalid notes.

Start: 03/01/2014 
N710Missing notes.

Start: 03/01/2014 
N711Incomplete/invalid summary.

Start: 03/01/2014 
N712Missing summary.

Start: 03/01/2014 
N713Incomplete/invalid report.

Start: 03/01/2014 
N714Missing report.

Start: 03/01/2014 
N715Incomplete/invalid chart.

Start: 03/01/2014 
N716Missing chart.

Start: 03/01/2014 
N717Incomplete/Invalid documentation of face-to-face examination.

Start: 03/01/2014 
N718Missing documentation of face-to-face examination.

Start: 03/01/2014 
N719Penalty applied based on plan requirements not being met.

Start: 03/01/2014 
N720Alert: The patient overpaid you. You may need to issue the patient a refund for the difference between the patient’s payment and the amount shown as patient responsibility on this notice.

Start: 03/01/2014 
N721This service is only covered when performed as part of a clinical trial.

Start: 03/01/2014 
N722Patient must use Workers’ Compensation Set-Aside (WCSA) funds to pay for the medical service or item.

Start: 03/01/2014 
N723Patient must use Liability set-aside (LSA) funds to pay for the medical service or item.

Start: 03/01/2014 
N724Patient must use No-Fault set-aside (NFSA) funds to pay for the medical service or item.

Start: 03/01/2014 
N725A liability insurer has reported having ongoing responsibility for medical services (ORM) for this diagnosis.

Start: 03/01/2014 
N726A conditional payment is not allowed.

Start: 03/01/2014 
N727A no-fault insurer has reported having ongoing responsibility for medical services (ORM) for this diagnosis.

Start: 03/01/2014 
N728A workers’ compensation insurer has reported having ongoing responsibility for medical services (ORM) for this diagnosis.

Start: 03/01/2014 
N729Missing patient medical/dental record for this service.

Start: 11/01/2014 
N730Incomplete/invalid patient medical/dental record for this service.

Start: 11/01/2014 
N731Incomplete/Invalid mental health assessment.
 
Start: 11/01/2014 
N732Services performed at an unlicensed facility are not reimbursable.

Start: 11/01/2014 
N733Regulatory surcharges are paid directly to the state.

Start: 11/01/2014 
N734The patient is eligible for these medical services only when unable to work or perform normal activities due to an illness or injury.

Start: 11/01/2014 
N735Adjustment without review of medical/dental record because the requested records were not received or were not received timely.

Start: 03/01/2015 | Stop: 01/01/2016 
N736Incomplete/invalid Sleep Study Report.

Start: 03/01/2015 
N737Missing Sleep Study Report.

Start: 03/01/2015 
N738Incomplete/invalid Vein Study Report.
 
Start: 03/01/2015 
N739Missing Vein Study Report.
 
Start: 03/01/2015 
N740The member’s Consumer Spending Account does not contain sufficient funds to cover the member’s liability for this claim/service.

Start: 03/01/2015 
N741This is a site neutral payment.

Start: 03/01/2015 
N742Alert: This claim was processed based on one or more ICD-9 codes. The transition to ICD-10 is required by October 1, 2015, for health care providers, health plans, and clearinghouses. More information can be found at http://www.cms.gov/Medicare/Coding/ICD10/ProviderResources.htmlStart: 03/01/2015 | Stop: 11/01/2016 | Last Modified: 11/01/2015

Notes: (Modified 11/1/2015)
N743Adjusted because the services may be related to an employment accident.

Start: 03/01/2015 
N744Adjusted because the services may be related to an auto/other accident.

Start: 03/01/2015 | Last Modified: 03/01/2017Notes: (Modified 3/1/2017)
N745Missing Ambulance Report.

Start: 03/01/2015 
N746Incomplete/invalid Ambulance Report.

Start: 03/01/2015 
N747This is a misdirected claim/service. Submit the claim to the payer/plan where the patient resides.

Start: 03/01/2015 
N748Adjusted because the related hospital charges have not been received.

Start: 03/01/2015 
N749Missing Blood Gas Report.

Start: 03/01/2015 
N750Incomplete/invalid Blood Gas Report.

Start: 03/01/2015 
N751Adjusted because the patient is covered under a Medicare Part D plan.

Start: 03/01/2015 | Last Modified: 07/01/2017

Notes: (Modified 7/1/2017)
N752Missing/incomplete/invalid HIPPS Treatment Authorization Code (TAC).

Start: 03/01/2015 
N753Missing/incomplete/invalid Attachment Control Number.

Start: 07/01/2015 
N754Missing/incomplete/invalid Referring Provider or Other Source Qualifier on the 1500 Claim Form.

Start: 07/01/2015 
N755Missing/incomplete/invalid ICD Indicator.

Start: 07/01/2015 | Last Modified: 03/01/2016

Notes: (Modified 3/1/2016)
N756Missing/incomplete/invalid point of drop-off address.

Start: 07/01/2015 
N757Adjusted based on the Federal Indian Fees schedule (MLR).

Start: 07/01/2015 
N758Adjusted based on the prior authorization decision.

Start: 07/01/2015 
N759Payment adjusted based on the National Electrical Manufacturers Association (NEMA) Standard XR-29-2013.

Start: 07/01/2015 
N760This facility is not authorized to receive payment for the service(s).

Start: 11/01/2015 
N761This provider is not authorized to receive payment for the service(s).

Start: 11/01/2015 
N762This facility is not certified for Tomosynthesis (3-D) mammography.

Start: 11/01/2015 
N763The demonstration code is not appropriate for this claim; resubmit without a demonstration code.

Start: 11/01/2015 
N764Missing/incomplete/invalid Hematocrit (HCT) value.

Start: 03/01/2016 
N765This payer does not cover coinsurance assessed by a previous payer.

Start: 03/01/2016 | Last Modified: 03/01/2018Notes: (Modified 3/1/2018)
N766This payer does not cover co-payment assessed by a previous payer.

Start: 03/01/2016 
N767The Medicaid state requires provider to be enrolled in the member’s Medicaid state program prior to any claim benefits being processed.

Start: 03/01/2016 
N768Incomplete/invalid initial evaluation report.

Start: 03/01/2016 
N769A lateral diagnosis is required.

Start: 03/01/2016 
N770The adjustment request received from the provider has been processed. Your original claim has been adjusted based on the information received.Start: 03/01/2016 
N771Alert: Under Federal law you cannot charge more than the limiting charge amount.

Start: 07/01/2016 
N772Alert: Rebill urgent/emergent and ancillary services separately.

Start: 07/01/2016 
N773Drug supplied not obtained from specialty vendor.

Start: 07/01/2016 
N774Alert: Refer to your Third Party Processor Agreement for specific information on fees associated with this payment type.

Start: 07/01/2016 
N775Payment adjusted based on x-ray radiograph on film.

Start: 11/01/2016 
N776This service is not a covered Telehealth service.

Start: 11/01/2016 
N777Missing Assignment of Benefits Indicator.

Start: 11/01/2016 | Last Modified: 03/01/2017Notes: (Modified 3/1/2017)
N778Missing Primary Care Physician Information.

Start: 11/01/2016 
N779Replacement/Void claims cannot be submitted until the original claim has finalized. Please resubmit once payment or denial is received.

Start: 11/01/2016 
N780Missing/incomplete/invalid end therapy date.

Start: 11/01/2016 
N781Alert: Patient is a Medicaid/ Qualified Medicare Beneficiary. Review your records for any wrongfully collected deductible. This amount may be billed to a subsequent payer.

Start: 11/01/2016 | Last Modified: 03/01/2018Notes: (Modified 3/1/2018)
N782Alert: Patient is a Medicaid/ Qualified Medicare Beneficiary. Review your records for any wrongfully collected coinsurance. This amount may be billed to a subsequent payer.Start: 11/01/2016 | Last Modified: 03/01/2018Notes: (Modified 3/1/2018)
N783Alert: Patient is a Medicaid/ Qualified Medicare Beneficiary. Review your records for any wrongfully collected copayment. This amount may be billed to a subsequent payer.Start: 11/01/2016 | Last Modified: 03/01/2018Notes: (Modified 3/1/2018)
N784Missing comprehensive procedure code.

Start: 11/01/2016 
N785Missing current radiology film/images.

Start: 11/01/2016 
N786Benefit limitation for the orthodontic active and/or retention phase of treatment.

Start: 11/01/2016 
N787Alert: Under 42 CFR 410.43, an eligible Partial Hospitalization Program (PHP) patient/beneficiary requires a minimum of 20 hours of PHP services per week, as evidenced in the plan of care. PHP services must be furnished in accordance with the plan of care.

Start: 03/01/2017 
N788Alert: The third-party administrator/review organization did not receive the required information.

Start: 03/01/2017 | Last Modified: 07/01/2018Notes: (Modified 11/1/2017, 7/1/2018)
N789Clinical Trial is not a covered benefit.

Start: 07/01/2017 
N790Provider/supplier not accredited for product/service.

Start: 07/01/2017 
N791Missing history & physical report.Start: 07/01/2017 
N792Incomplete/invalid history & physical report.

Start: 07/01/2017 
N793Alert: Starting January 1, 2020, Medicare will ONLY accept claims submitted with the Medicare Beneficiary Identifier (MBI). Medicare will reject any claims submitted with the Health Insurance Claim Number (HICN) with a few exceptions. Please see www.cms.gov/Medicare/New-Medicare-Card/index.html for more information.Start: 07/01/2017 | Stop: 07/01/2020 | Last Modified: 11/15/2019Notes: (Modified 11/1/2017, 7/1/2019, 11/15/2019)
N794Payment adjusted based on type of technology used.

Start: 07/01/2017 
N795Item must be resubmitted as a purchase.

Start: 11/01/2017 
N796Missing/incomplete/invalid Hemoglobin (Hb or Hgb) value.

Start: 11/01/2017 
N797Missing/incomplete/invalid date qualifier.

Start: 11/01/2017 
N798Submit a void request for the original claim and resubmit a new claim.

Start: 11/01/2017 
N799Submitted identifier must be an individual identifier, not group identifier.

Start: 11/01/2017 | Last Modified: 03/01/2018Notes: (Modified 3/1/2018)
N800Only one service date is allowed per claim.

Start: 03/01/2018 
N801Services performed in a Medicare participating or CAH facility under a self-insured tribal Group Health Plan, in accordance with Federal Regulation 42 CFR 136.

Start: 03/01/2018 
N802This claim/service is not payable under our service area. The claim must be filed to the Payer/Plan in whose service area the Rendering Physician is located.

Start: 03/01/2018 
N803Submission of the claim for the service rendered is the responsibility of the Contracted Medical Group or Hospital.

Start: 03/01/2018 
N804Alert: The claim/service was processed through the Outpatient Code Editor (OCE).

Start: 07/01/2018 
N805Alert: The claim/service was processed through the Correct Code Editor (CCE).

Start: 07/01/2018 
N806Payment is included in the Global transplant allowance.

Start: 07/01/2018 
N807Payment adjustment based on the Merit-based Incentive Payment System (MIPS).

Start: 07/01/2018 
N808Not covered for this provider type / provider specialty.

Start: 07/01/2018 
N809Alert: The fee schedule amount for this service was adjusted based on prior competitive bidding rates. For more information, contact your local contractor.

Start: 11/01/2018 
N810Alert: Due to federal, state or local disaster declaration, this claim has been processed at the in-network level of benefit. At the conclusion or expiration of the disaster declaration, network payment rules will be reinstated.

Start: 11/01/2018 | Last Modified: 03/01/2019 
N811Missing Federal Sequestration Reduction from Prior Payer.

Start: 11/01/2018 
N812The start service date through end service date cannot span greater than 18 months.

Start: 11/01/2018 
N815Missing/Incomplete/Invalid NDC Unit Count

Start: 07/01/2019 
N816Missing/Incomplete/Invalid NDC Unit of Measure

Start: 07/01/2019 
N817Alert: Applicable laboratories are required to collect and report private payor data and report that data to CMS between January 1, 2020 – March 31, 2020.

Start: 07/01/2019 
N818Claims Dates of Service do not match Electronic Visit Verification System.

Start: 07/01/2019 
N819Patient not enrolled in Electronic Visit Verification System.

Start: 07/01/2019 
N820Electronic Visit Verification System units do not meet requirements of visit.

Start: 07/01/2019 
N821Electronic Visit Verification System visit not found.

Start: 07/01/2019 
N822Missing procedure modifier(s).

Start: 07/01/2019 | Last Modified: 11/01/2019 
N823Incomplete/Invalid procedure modifier(s).

Start: 07/01/2019 | Last Modified: 11/01/2019 
N824Electronic Visit Verification (EVV) data must be submitted through EVV Vendor.

Start: 11/01/2019 
N825Early intervention guidelines were not met.

Start: 11/01/2019 
N826Patient did not meet the inclusion criteria for the Medicare Shared Savings Program.

Start: 11/01/2019 
N827Missing/Incomplete/Invalid Federal Information Processing Standard (FIPS) Code.

Start: 11/01/2019 
N828Alert: Payment is suppressed due to a contracted funding.

Start: 03/01/2020 
N829Missing/incomplete/invalid Diagnostics Exchange Z-Code Identifier.

Start: 03/01/2020 
N830Alert: The charge[s] for this service was processed in accordance with Federal/ State, Balance Billing/ No Surprise Billing regulations. As such, any amount identified with OA, CO, or PI cannot be collected from the member and may be considered provider liability or be billable to a subsequent payer. Any amount the provider collected over the identified PR amount must be refunded to the patient within applicable Federal/State timeframes. Payment amounts are eligible for dispute pursuant to any Federal/State documented appeal/grievance process(es).

Start: 03/01/2020 | Last Modified: 03/01/2022

Notes: (Modified 3/1/2022)
N831You have not responded to requests to revalidate your provider/supplier enrollment information.

Start: 03/01/2020 
N832Duplicate occurrence code/occurrence span code.

Start: 07/01/2020 
N833Patient share of cost waived.

Start: 07/01/2020 
N834Jurisdiction exempt from sales and health tax charges.

Start: 11/01/2020 
N835Unrelated Service/procedure/treatment is reduced. The balance of this charge is the patient’s responsibility.

Start: 11/01/2020 
N836Provider W9 or Payee Registration not on file.

Start: 11/01/2020 
N837Alert: Missing modifier was added.

Start: 11/01/2020 
N838Alert: Service/procedure postponed due to a federal, state, or local mandate/disaster declaration. Any amounts applied to deductible or member liability will be applied to the prior plan year from which the procedure was cancelled.

Start: 11/01/2020 
N839The procedure code was added/changed because the level of service exceeds the compensable condition(s).

Start: 03/01/2021 
N840Worker’s compensation claim filed with a different state.

Start: 03/01/2021 
N841Alert: North Dakota Administrative Rule 92-01-02-50.3.

Start: 03/01/2021 
N842Alert: Patient cannot be billed for charges.

Start: 03/01/2021 
N843Missing/incomplete/invalid Core-Based Statistical Area (CBSA) code.

Start: 03/01/2021 
N844This claim, or a portion of this claim, was processed in accordance with the Nebraska Legislative LB997 July 24, 2020 – Out of Network Emergency Medical Care Act.

Start: 03/01/2021 
N845Alert: Nebraska Legislative LB997 July 24, 2020 – Out of Network Emergency Medical Care Act.

Start: 03/01/2021 
N846National Drug Code (NDC) supplied does not correspond to the HCPCs/CPT billed.

Start: 03/01/2021 
N847National Drug Code (NDC) billed is obsolete.

Start: 03/01/2021 
N848National Drug Code (NDC) billed cannot be associated with a product.

Start: 03/01/2021 
N849Missing Tooth Clause: Tooth missing prior to the member effective date.
 
Start: 03/01/2021 
N850Missing/incomplete/invalid narrative explaining/describing this service/treatment.

Start: 03/01/2021 
N851Payment reduced because services were furnished by a therapy assistant.

Start: 07/01/2021 
N852The pay-to and rendering provider tax identification numbers (TINs) do not match

Start: 07/01/2021 
N853The number of modalities performed per session exceeds our acceptable maximum.

Start: 07/01/2021 
N854Alert: If you have primary other health insurance (OHI) coverage that has denied services, you must exhaust all appeal levels with your primary OHI before we can consider your claim for reimbursement.

Start: 07/01/2021 
N855This coverage is subject to the exclusive jurisdiction of ERISA (1974), U.S.C. SEC 1001.

Start: 07/01/2021 
N856This coverage is not subject to the exclusive jurisdiction of ERISA (1974), U.S.C. SEC 1001.

Start: 07/01/2021 
N857This claim has been adjusted/reversed. Refund any collected copayment to the member.

Start: 11/01/2021 
N858Alert: State regulations relating to an Out of Network Medical Emergency Care Act were applied to the processing of this claim. Payment amounts are eligible for dispute following the state’s documented appeal/ grievance/ arbitration process.

Start: 11/01/2021 
N859Alert: The Federal No Surprise Billing Act was applied to the processing of this claim. Payment amounts are eligible for dispute pursuant to any Federal documented appeal/ grievance/ dispute resolution process(es).

Start: 11/01/2021 | Last Modified: 03/01/2022

Notes: (modified 3/1/2022)
N860Alert: The Federal No Surprise Billing Act Qualified Payment Amount (QPA) was used to calculate the member cost share(s).

Start: 11/01/2021 
N861Alert: Mismatch between the submitted Patient Liability/Share of Cost and the amount on record for this recipient.

Start: 03/01/2022 
N862Alert: Member cost share is in compliance with the No Surprises Act, and is calculated using the lesser of the QPA or billed charge.

Start: 03/01/2022 
N863Alert: This claim is subject to the No Surprises Act (NSA). The amount paid is the final out-of-network rate and was calculated based on an All Payer Model Agreement, in accordance with the NSA.

Start: 03/01/2022 
N864Alert: This claim is subject to the No Surprises Act provisions that apply to emergency services.

Start: 03/01/2022 
N865Alert: This claim is subject to the No Surprises Act provisions that apply to nonemergency services furnished by nonparticipating providers during a patient visit to a participating facility.

Start: 03/01/2022 
N866Alert: This claim is subject to the No Surprises Act provisions that apply to services furnished by nonparticipating providers of air ambulance services.

Start: 03/01/2022 
N867Alert: Cost sharing was calculated based on a specified state law, in accordance with the No Surprises Act.

Start: 03/01/2022 
N868Alert: Cost sharing was calculated based on an All-Payer Model Agreement, in accordance with the No Surprises Act.

Start: 03/01/2022 
N869Alert: Cost sharing was calculated based on the qualifying payment amount, in accordance with the No Surprises Act.

Start: 03/01/2022 
N870Alert: In accordance with the No Surprises Act, cost sharing was based on the billed amount because the billed amount was lower than the qualifying payment amount.

Start: 03/01/2022 
N871Alert: This initial payment was calculated based on a specified state law, in accordance with the No Surprises Act.

Start: 03/01/2022 
N872Alert: This final payment was calculated based on a specified state law, in accordance with the No Surprises Act.

Start: 03/01/2022 
N873Alert: This final payment was calculated based on an All-Payer Model Agreement, in accordance with the No Surprises Act.

Start: 03/01/2022 
N874Alert: This final payment was determined through open negotiation, in accordance with the No Surprises Act.

Start: 03/01/2022 
N875Alert: This final payment equals the amount selected as the out-of-network rate by a Federal Independent Dispute Resolution Entity, in accordance with the No Surprises Act.

Start: 03/01/2022 
N876Alert: This item or service is covered under the plan. This is a notice of denial of payment provided in accordance with the No Surprises Act. The provider or facility may initiate open negotiation if they desire to negotiate a higher out-of-network rate than the amount paid by the patient in cost sharing.

Start: 03/01/2022 
N877Alert: This initial payment is provided in accordance with the No Surprises Act. The provider or facility may initiate open negotiation if they desire to negotiate a higher out-of-network rate.

Start: 03/01/2022 
N878Alert: The provider or facility specified that notice was provided and consent to balance bill obtained, but notice and consent was not provided and obtained in a manner consistent with applicable Federal law. Thus, cost sharing and the total amount paid have been calculated based on the requirements under the No Surprises Act, and balance billing is prohibited.

Start: 03/01/2022 
N879Alert: The notice and consent to balance bill, and to be charged out-of-network cost sharing, that was obtained from the patient with regard to the billed services, is not permitted for these services. Thus, cost sharing and the total amount paid have been calculated based on the requirements under the No Surprises Act, and balance billing is prohibited.

Start: 03/01/2022 
N880Original claim closed due to changes in submitted data. Adjustment claim will be processed under a new claim number.

Start: 11/01/2022 
N881Client Obligation, patient responsibility for Home & Community Based Services (HCBS)

Start: 11/01/2022 
N882Alert: The out-of-network payment and cost sharing amounts were based on the plan’s allowance because the provider or facility obtained the patient’s consent to waive the balance billing protections under the No Surprises Act.

Start: 11/01/2022 
N883Alert: Processed according to state law

Start: 11/01/2022 
N884Alert: The No Surprises Act may apply to this claim. Please contact payer for instructions on how to submit information regarding whether or not the item or service was furnished during a patient visit to a participating facility.

Start: 11/01/2022 
N885Alert: This claim was not processed in accordance with the No Surprises Act cost-sharing or out-of-network payment requirements. The payer disagrees with your determination that those requirements apply. You may contact the payer to find out why it disagrees. You may appeal this adverse determination on behalf of the patient through the payer’s internal appeals and external review processes.

Start: 11/01/2022 
N886Alert: A Health Care Claim Request for Additional Information (277 RFAI) has been sent.

Start: 07/01/2023 
N887Providers not participating in the Medicare Advantage Plan have the right to appeal if the plan has partially or fully denied payment or if the provider believes the plan has not paid the services at the expected Medicare reimbursable rate or type of level/service. Providers may file their appeal in writing within 60 calendar days after the date of the remittance advice. For the plan to review the appeal, the plan will need a completed signed Waiver of Liability Statement. To obtain a Waiver of Liability form, please contact your Medicare Advantage Plan.

Once we receive the completed forms, we will give you a decision on your appeal within 60 calendar days.

Start: 07/01/2023 
N888Alert: An electronic request for additional information has been sent for this claim.

Start: 07/01/2023 
N889Alert: This claim was originally processed in real-time, and we sent a real-time 835 response.

Start: 11/01/2023 
N890Electronic Visit Verification Data Element Requirements were not met.

Start: 11/01/2023 
N891The maximum allowable payment for this service/procedure was paid by the primary insurance. No further payment due.

Start: 11/01/2023 
N892The claim does not meet the criteria for acceptable use of the Delay Reason Code.

Start: 11/01/2023 

Conclusion

In conclusion, RARCs Codes are integral to the healthcare billing process, offering valuable insights into claim adjustments and denials. Providers need to invest time in understanding these codes, communicating effectively with payers, and leveraging technology to optimize their billing workflows. By doing so, healthcare organizations can enhance financial outcomes, minimize claim rejections, and contribute to a more efficient and transparent reimbursement process.

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